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Description
Managing warranty and RMA records for a vast number of mobile devices daily can be an overwhelming task for mobile dealers and customer service representatives. Each day brings a flood of mobile phones that require replacement, repair, or refunds, making it challenging to maintain accurate records. Additionally, it is crucial to ensure that every device received from customers is addressed promptly. This is where a Warranty Management System proves invaluable. Evia's Warranty Management System provides comprehensive end-to-end solutions tailored to its clients' needs, significantly enhancing productivity. Furthermore, Evia's warranty management software, known as 'WMS,' plays a vital role in improving overall product quality by monitoring common claims and reducing operational expenditures. This ultimately leads to higher levels of customer satisfaction. In essence, Evia's Warranty Management System is designed to elevate the efficiency and success of mobile suppliers, thereby benefiting dealers and their businesses immensely.
Description
Warly is an online warranty management platform tailored for retailers and service-oriented companies that provide warranties for products or services, such as electronics, solar energy solutions, appliances, automotive services, repairs, and HVAC systems. Employees can generate digital warranty passports by inputting information related to the customer, the product, and the coverage specifics; each passport can be linked to the issuing business along with terms and a distinct scannable QR code. Companies have the ability to distribute warranty access via QR codes or through WhatsApp, allowing customers to access their warranties without the need for app installation or account creation. Warly consolidates warranty records along with customer information and service history, featuring robust search tools to locate products and customers effortlessly. A complimentary workspace is provided, which allows for the creation of 25 lifetime warranty passports. This service aims to eliminate the hassle of paper warranty documents and offers customers an easy method to retrieve crucial warranty information whenever required, enhancing the overall customer experience. Additionally, Warly’s digital approach streamlines the warranty management process, making it more efficient for both businesses and consumers alike.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$15/month
Free includes 25 lifetime warranties. Business is $15/month for 1,000 warranties per month. Pro is $29/month for 5,000 warranties per month and includes claims management and role-based team access. Scale is $79/month for 20,000 warranties per month and includes Advanced Reporting. Paid plans are available through contact. Eligible workspaces can try Pro free for 14 days with 50 warranties, 20 claims, and five team places.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Evia Information Systems
Country
India
Website
www.eviaglobal.com
Vendor Details
Company Name
Warly
Country
Lebanon
Website
warly.app
Product Features
Warranty Management
Contract Management
No
Eligibility Verification
No
For Field Service
No
For General Contractors
No
For Manufacturers
No
Parts Management
No
Policy Management
No
Product Registration
Yes
Repair Management
No
Returns Management
No
Service Management
No
Warranty Tracking
No
Product Features
Warranty Management
Contract Management
No
Eligibility Verification
No
For Field Service
No
For General Contractors
No
For Manufacturers
No
Parts Management
No
Policy Management
No
Product Registration
No
Repair Management
No
Returns Management
No
Service Management
No
Warranty Tracking
No
