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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Managing warranty and RMA records for a vast number of mobile devices daily can be an overwhelming task for mobile dealers and customer service representatives. Each day brings a flood of mobile phones that require replacement, repair, or refunds, making it challenging to maintain accurate records. Additionally, it is crucial to ensure that every device received from customers is addressed promptly. This is where a Warranty Management System proves invaluable. Evia's Warranty Management System provides comprehensive end-to-end solutions tailored to its clients' needs, significantly enhancing productivity. Furthermore, Evia's warranty management software, known as 'WMS,' plays a vital role in improving overall product quality by monitoring common claims and reducing operational expenditures. This ultimately leads to higher levels of customer satisfaction. In essence, Evia's Warranty Management System is designed to elevate the efficiency and success of mobile suppliers, thereby benefiting dealers and their businesses immensely.

Description

Introducing a robust MSP IT Roadmap application specifically designed for vCIOs that enables the creation of precise 5-Year IT Roadmap plans for clients quickly and efficiently, leveraging real-time updates on warranty details, purchase dates, and end-of-life timelines. This tool enhances project planning, facilitates agreement modifications, and streamlines asset replacement processes while ensuring warranties are thoroughly tracked. Users can prepare quarterly reports for QBRs in significantly less time, allowing for proactive client budgeting with reliable forecasts for cloud services, hardware, software, and other IT solutions. Additionally, the app generates customizable reports, budgets, and summaries that can be tailored with distinct branding options such as colors and logos for a professional touch. To further enhance user experience, the application includes comprehensive help features that provide ease of navigation and continuous support, ensuring that vCIOs can deliver exceptional service to their clients. With these capabilities, the app not only simplifies the management of IT assets but also empowers clients to make informed decisions about their IT investments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ConnectWise Automate No 
ConnectWise PSA No 

Integrations

ConnectWise Automate Yes 
ConnectWise PSA Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$79 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Evia Information Systems

Country

India

Website

www.eviaglobal.com

Vendor Details

Company Name

Propel Your MSP

Founded

2018

Country

Canada

Website

www.propelyourmsp.com

Product Features

Warranty Management

Contract Management No 
Eligibility Verification No 
For Field Service No 
For General Contractors No 
For Manufacturers No 
Parts Management No 
Policy Management No 
Product Registration Yes 
Repair Management No 
Returns Management No 
Service Management No 
Warranty Tracking No 

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard Yes 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

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