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Description
Managing warranty and RMA records for a vast number of mobile devices daily can be an overwhelming task for mobile dealers and customer service representatives. Each day brings a flood of mobile phones that require replacement, repair, or refunds, making it challenging to maintain accurate records. Additionally, it is crucial to ensure that every device received from customers is addressed promptly. This is where a Warranty Management System proves invaluable. Evia's Warranty Management System provides comprehensive end-to-end solutions tailored to its clients' needs, significantly enhancing productivity. Furthermore, Evia's warranty management software, known as 'WMS,' plays a vital role in improving overall product quality by monitoring common claims and reducing operational expenditures. This ultimately leads to higher levels of customer satisfaction. In essence, Evia's Warranty Management System is designed to elevate the efficiency and success of mobile suppliers, thereby benefiting dealers and their businesses immensely.
Description
Efficiently register and oversee all your assets, accessories, software, and consumables. You can manage and monitor assets whether they are on loan, free of charge, or leased/rented. Create customized tags for your assets, accessories, and software media using your preferred nomenclature and label designs. Keep track of assets down to specific workspaces, racks, end-users, and cost centers, while also managing associated accessories and software. Ensure you maintain an optimized inventory of assets and accessories, with system alerts triggered when you reach reorder levels. Oversee all asset movements across different geographical locations, organizational levels, end-users, and economic zones. Manage the entire lifecycle of software installations and uninstallations. Ensure compliance with GST/VAT regulations through proper documentation such as material DC/Gate Pass for both returnable and non-returnable items. Monitor details related to AMC, warranty, and insurance, as well as schedules for preventive maintenance. Execute bulk AMC processes and extend warranty periods as needed. Conduct thorough asset audits by scanning Barcode/RFID tags, whether connected to Wi-Fi, offline, or using a mobile app, ensuring comprehensive management and tracking of your assets. By implementing these practices, you can enhance overall operational efficiency and accountability within your organization.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Evia Information Systems
Country
India
Website
www.eviaglobal.com
Vendor Details
Company Name
Strikedart Technologies
Founded
2014
Country
India
Website
www.strikedart.com
Product Features
Warranty Management
Contract Management
No
Eligibility Verification
No
For Field Service
No
For General Contractors
No
For Manufacturers
No
Parts Management
No
Policy Management
No
Product Registration
Yes
Repair Management
No
Returns Management
No
Service Management
No
Warranty Tracking
No
Product Features
EAM
CMMS
Yes
Energy Management
No
Equipment Management
Yes
Facility Management
Yes
IT Asset Management
Yes
Inventory Management
Yes
Maintenance Management
Yes
Parts Management
Yes
Preventive Maintenance Scheduling
Yes
Software License Management
Yes
Warranty Management
Yes
Work Order Management
No
