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Description
Managing warranty and RMA records for a vast number of mobile devices daily can be an overwhelming task for mobile dealers and customer service representatives. Each day brings a flood of mobile phones that require replacement, repair, or refunds, making it challenging to maintain accurate records. Additionally, it is crucial to ensure that every device received from customers is addressed promptly. This is where a Warranty Management System proves invaluable. Evia's Warranty Management System provides comprehensive end-to-end solutions tailored to its clients' needs, significantly enhancing productivity. Furthermore, Evia's warranty management software, known as 'WMS,' plays a vital role in improving overall product quality by monitoring common claims and reducing operational expenditures. This ultimately leads to higher levels of customer satisfaction. In essence, Evia's Warranty Management System is designed to elevate the efficiency and success of mobile suppliers, thereby benefiting dealers and their businesses immensely.
Description
Efficiently register and oversee all your assets, accessories, software, and consumables. You can manage and monitor assets whether they are on loan, free of charge, or leased/rented. Create customized tags for your assets, accessories, and software media using your preferred nomenclature and label designs. Keep track of assets down to specific workspaces, racks, end-users, and cost centers, while also managing associated accessories and software. Ensure you maintain an optimized inventory of assets and accessories, with system alerts triggered when you reach reorder levels. Oversee all asset movements across different geographical locations, organizational levels, end-users, and economic zones. Manage the entire lifecycle of software installations and uninstallations. Ensure compliance with GST/VAT regulations through proper documentation such as material DC/Gate Pass for both returnable and non-returnable items. Monitor details related to AMC, warranty, and insurance, as well as schedules for preventive maintenance. Execute bulk AMC processes and extend warranty periods as needed. Conduct thorough asset audits by scanning Barcode/RFID tags, whether connected to Wi-Fi, offline, or using a mobile app, ensuring comprehensive management and tracking of your assets. By implementing these practices, you can enhance overall operational efficiency and accountability within your organization.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Evia Information Systems
Country
India
Website
www.eviaglobal.com
Vendor Details
Company Name
Strikedart Technologies
Founded
2014
Country
India
Website
www.strikedart.com
Product Features
Warranty Management
Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking
Product Features
EAM
CMMS
Energy Management
Equipment Management
Facility Management
IT Asset Management
Inventory Management
Maintenance Management
Parts Management
Preventive Maintenance Scheduling
Software License Management
Warranty Management
Work Order Management