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Description
Managing warranty and RMA records for a vast number of mobile devices daily can be an overwhelming task for mobile dealers and customer service representatives. Each day brings a flood of mobile phones that require replacement, repair, or refunds, making it challenging to maintain accurate records. Additionally, it is crucial to ensure that every device received from customers is addressed promptly. This is where a Warranty Management System proves invaluable. Evia's Warranty Management System provides comprehensive end-to-end solutions tailored to its clients' needs, significantly enhancing productivity. Furthermore, Evia's warranty management software, known as 'WMS,' plays a vital role in improving overall product quality by monitoring common claims and reducing operational expenditures. This ultimately leads to higher levels of customer satisfaction. In essence, Evia's Warranty Management System is designed to elevate the efficiency and success of mobile suppliers, thereby benefiting dealers and their businesses immensely.
Description
Intelli DMS is a cloud-driven Dealer Management System designed specifically for original equipment manufacturers (OEMs), producers, distributors, and dealer networks, aiming to optimize aftersales processes and enhance visibility across the entire network. This innovative platform consolidates essential functions such as service management, work order processing, technician scheduling, parts inventory management, warranty claims handling, customer record maintenance, and dealer performance analytics into a unified system.
Highlighted Features:
* Management of Service Work Orders
* Creation and Control of Service Job Cards
* Dashboards for Dealer Performance Evaluation
* Monitoring of Technician Productivity
* Management of Customer and Vehicle Lifecycles
* Oversight of Multi-Location Dealerships
* Visibility for OEM Networks
* Integrations with ERP, CRM, and Parts Catalogs
By replacing fragmented systems, spreadsheets, and manual workflows, Intelli DMS empowers dealers to boost productivity, minimize errors, accelerate service delivery, and improve customer satisfaction. Furthermore, it provides OEMs with immediate operational insights and enhanced oversight of their dealer networks, ensuring a more cohesive and efficient operational framework. Ultimately, this platform positions users for better growth and adaptability in the competitive automotive market.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Evia Information Systems
Country
India
Website
www.eviaglobal.com
Vendor Details
Company Name
Intellinet Systems
Founded
2006
Country
India
Website
www.intellinetsystem.com
Product Features
Warranty Management
Contract Management
No
Eligibility Verification
No
For Field Service
No
For General Contractors
No
For Manufacturers
No
Parts Management
No
Policy Management
No
Product Registration
Yes
Repair Management
No
Returns Management
No
Service Management
No
Warranty Tracking
No
Product Features
Dealership Management
Accounting
No
Auto Dealerships
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
Equipment Dealerships
No
F&I Management
No
Financing Management
No
Form Printing
No
Lease Management
No
Marine Dealerships
No
Online Inventory
No
Parts Management
No
Powersports Dealerships
No
RV Dealerships
No
Service Department
No
Trailer Dealerships
No
Used Car Dealerships
No
Website Integration
No
