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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Everest by Lynk Software, Inc., is a cloud-based complaint management and quality control software solution that supports large and mid-sized organizations in a variety industries. Everest is highly customizable and simple to use. It helps organizations improve service quality and customer loyalty by ensuring that every issue or concern is handled efficiently and promptly. Everest users can receive customer queries and complaints via various channels, including phone, email and mobile apps, remote call centers, and the company website.

Description

Everest ERP is a cutting-edge enterprise resource planning platform designed specifically to replace outdated systems, enhance operational efficiency, and support contemporary subscription- and usage-based business models. It provides real-time capabilities for order-to-cash processes, revenue recognition, and multi-entity consolidation, offering finance and operations teams comprehensive visibility over invoicing, contracts, cloud-related expenses, personnel costs, and adherence to global regulatory requirements. By integrating essential functions such as asset management, human resources cost tracking, and cloud cost management, Everest eliminates the need for spreadsheets and disparate systems, effectively merging workflow routing, depreciation, payroll, headcount management, and expenditure tracking into a single cohesive platform. The AI-centric design of Everest includes both pre-built and customizable agents that users can define using natural language, and it features a Live Sandbox environment that allows organizations to test modifications in a secure space before they go live. This innovative approach not only simplifies complex operations but also empowers businesses to adapt quickly in a rapidly changing market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ADP DataCloud No 
Airbase No 
Anrok No 
Avalara No 
BILL No 
Brex No 
DATEV No 
Gusto No 
HubSpot CRM No 
Navan No 
NetSuite No 
Personio No 
Plaid No 
Ramp No 
Rippling No 
Sage Intacct No 
Salesforce No 
Slack No 
Stripe No 
Xero No 

Integrations

ADP DataCloud Yes 
Airbase Yes 
Anrok Yes 
Avalara Yes 
BILL Yes 
Brex Yes 
DATEV Yes 
Gusto Yes 
HubSpot CRM Yes 
Navan Yes 
NetSuite Yes 
Personio Yes 
Plaid Yes 
Ramp Yes 
Rippling Yes 
Sage Intacct Yes 
Salesforce Yes 
Slack Yes 
Stripe Yes 
Xero Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Lynk Software

Founded

1970

Country

United States

Website

www.lynksoftware.com

Vendor Details

Company Name

Everest

Founded

2020

Country

United States

Website

everest-systems.com

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

CAPA

Audit Management No 
CAPA Planning No 
Change Management No 
Complaint Management No 
Incident Management No 
Nonconformance Tracking No 
Quality Control No 
Risk Management No 
Root Cause Analysis No 
Training Management No 

Complaint Management

Case Management Yes 
Complaint Classification Yes 
Corrective Actions (CAPA) Yes 
Customer Complaint Tracking Yes 
Feedback Management Yes 
Forms Management No 
Issue Tracking Yes 
Quality Assurance Management Yes 
Routing Yes 
Self Service Portal Yes 
Social Media Monitoring No 
Survey Management No 

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Quality Management

Audit Management No 
Complaint Management No 
Compliance Management No 
Corrective and Preventive Actions (CAPA) No 
Defect Tracking No 
Document Control No 
Equipment Management No 
ISO Standards Management No 
Maintenance Management No 
Risk Management No 
Supplier Quality Control No 
Training Management No 

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Product Features

ERP

Accounting Integration No 
Accounting Management No 
CRM No 
Dashboard No 
Distribution Management No 
Enterprise Asset Management No 
Financial Management No 
HR Management No 
Inventory Management No 
Order Management No 
Project Management No 
Purchase Order Management No 
Purchasing No 
Reporting/Analytics No 
Sales Management No 
Supply Chain Management No 
Warehouse Management No 

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