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Average Ratings 2 Ratings

Total
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features
design
support

Description

EverDesk stands out as the pioneering email client that saves email communications as separate files within standard Windows folders, allowing users to keep all relevant information on a particular topic organized and accessible in a more efficient and adaptable manner. By merging the essential functionalities of an email client, file manager, Windows Desktop, address book, and calendar into one cohesive interface, EverDesk emerges as a leading contender in the realm of information management software. Its unique combination of integrated email and file management capabilities sets it apart, enabling users to view, sort, and manage all emails, attachments, and documents from a single platform. This innovation eliminates the hassle of switching between email applications and Windows Explorer, streamlining workflows and enhancing productivity. With EverDesk, users can now focus more on their tasks without the distractions of navigating multiple applications.

Description

Your Team Email, SMS and WhatsApp accounts can be shared in a shared Inbox. It is not possible to share an email account login between team members. Helpwise is an easy-to-use shared inbox that allows you to access your team's email accounts such as help@, sales@ and jobs@. It becomes difficult to manage internal and customer emails (billing, hiring, etc.) as the business grows. Then, we make a mistake by sharing email logins between team members. We have experienced the same pain in our previous businesses and gigs. Helpwise is the shared inbox that actually works! We all love Outlook, Gmail, and other great email clients. Helpwise is as simple as these email services. You won't be able to miss them. Each team member will have their own login to access the same email address. No more password sharing! Higher productivity and better security!

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Dialpad Connect No 
Dialpad Support No 
Dropbox No 
Gmail No 
Google Calendar Yes 
Google Contacts Yes 
Google Drive Yes 
HubSpot Customer Platform No 
HubSpot Marketing Hub No 
KonnectzIT No 
Pabbly Connect No 
Pipedrive No 
Quickwork No 
Shopify No 
Trello No 
Twilio No 
WhatsApp No 
Zapier No 
Zendesk Sell No 
Zoho CRM No 

Integrations

Dialpad Connect Yes 
Dialpad Support Yes 
Dropbox Yes 
Gmail Yes 
Google Calendar No 
Google Contacts No 
Google Drive No 
HubSpot Customer Platform Yes 
HubSpot Marketing Hub Yes 
KonnectzIT Yes 
Pabbly Connect Yes 
Pipedrive Yes 
Quickwork Yes 
Shopify Yes 
Trello Yes 
Twilio Yes 
WhatsApp Yes 
Zapier Yes 
Zendesk Sell Yes 
Zoho CRM Yes 

Pricing Details

$44.95 one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

EverEZ Systems

Country

United States

Website

www.everdesk.com

Vendor Details

Company Name

Helpwise

Founded

2019

Country

United States

Website

helpwise.io

Product Features

Product Features

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager No 
Response Management Yes 
Routing Yes 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker Yes 
Whitelisting / Blacklisting Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding Yes 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring No 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

Alternatives

Alternatives

Unibox Reviews

Unibox

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