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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Eventus system for workflow and workforce management, crafted by Fornax, is utilized across multiple European nations and has garnered several accolades both in Hungary and internationally. This versatile platform operates on a native thick client, as well as a web-based thin client, and is compatible with three mobile operating systems: iOS, Android, and Windows phones. Beyond serving the needs of IT firms, Eventus is capable of enhancing the internal processes and workforce efficiency of various types of organizations, making it a valuable asset for diverse sectors. Its adaptability ensures that it can meet a wide range of operational requirements, thereby streamlining productivity for businesses.

Description

Luminai streamlines your internal operations by transforming complex multi-step processes into a single click. If your tasks require switching between various applications, Luminai can simplify and automate these workflows for you. The platform facilitates a quicker onboarding experience, enabling you to focus on your primary responsibilities. With engineering teams often overwhelmed, it's clear that no one wants to dedicate time to developing internal tools. Remarkably, Luminai demands minimal engineering effort to connect your existing tools and automate your processes. Additionally, Tier 1 support agents have access to an overwhelming amount of information, but Luminai filters this data to display only what is essential for effective customer responses, ensuring efficiency and clarity in communication. By enhancing workflow automation, Luminai ultimately allows teams to concentrate on what truly matters.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Drive No 
Microsoft Dynamics 365 No 
Salesforce No 
Shopify No 
Slack No 
Stripe No 
Zendesk No 

Integrations

Google Drive Yes 
Microsoft Dynamics 365 Yes 
Salesforce Yes 
Shopify Yes 
Slack Yes 
Stripe Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Fornax ICT

Website

www.eventus.eu

Vendor Details

Company Name

Luminai

Country

United States

Website

www.digitalbrain.app/

Product Features

Workflow Management

Access Controls/Permissions Yes 
Approval Process Control Yes 
Business Process Automation Yes 
Calendar Management Yes 
Compliance Tracking Yes 
Configurable Workflow No 
Customizable Dashboard No 
Document Management Yes 
Forms Management Yes 
Graphical Workflow Editor Yes 
Mobile Access Yes 
No-Code No 
Task Management Yes 
Third Party Integrations Yes 
Workflow Configuration Yes 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Robotic Process Automation (RPA)

Analytics No 
Attended Automation No 
Code-free Development No 
Image Recognition No 
Optical Character Recognition No 
Process Builder No 
Third Party Application Integration No 
Unattended Automation No 

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

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