Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Eventus system for workflow and workforce management, crafted by Fornax, is utilized across multiple European nations and has garnered several accolades both in Hungary and internationally. This versatile platform operates on a native thick client, as well as a web-based thin client, and is compatible with three mobile operating systems: iOS, Android, and Windows phones. Beyond serving the needs of IT firms, Eventus is capable of enhancing the internal processes and workforce efficiency of various types of organizations, making it a valuable asset for diverse sectors. Its adaptability ensures that it can meet a wide range of operational requirements, thereby streamlining productivity for businesses.
Description
Luminai streamlines your internal operations by transforming complex multi-step processes into a single click. If your tasks require switching between various applications, Luminai can simplify and automate these workflows for you. The platform facilitates a quicker onboarding experience, enabling you to focus on your primary responsibilities. With engineering teams often overwhelmed, it's clear that no one wants to dedicate time to developing internal tools. Remarkably, Luminai demands minimal engineering effort to connect your existing tools and automate your processes. Additionally, Tier 1 support agents have access to an overwhelming amount of information, but Luminai filters this data to display only what is essential for effective customer responses, ensuring efficiency and clarity in communication. By enhancing workflow automation, Luminai ultimately allows teams to concentrate on what truly matters.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Drive
No
Microsoft Dynamics 365
No
Salesforce
No
Shopify
No
Slack
No
Stripe
No
Zendesk
No
Integrations
Google Drive
Yes
Microsoft Dynamics 365
Yes
Salesforce
Yes
Shopify
Yes
Slack
Yes
Stripe
Yes
Zendesk
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Fornax ICT
Website
www.eventus.eu
Vendor Details
Company Name
Luminai
Country
United States
Website
www.digitalbrain.app/
Product Features
Workflow Management
Access Controls/Permissions
Yes
Approval Process Control
Yes
Business Process Automation
Yes
Calendar Management
Yes
Compliance Tracking
Yes
Configurable Workflow
No
Customizable Dashboard
No
Document Management
Yes
Forms Management
Yes
Graphical Workflow Editor
Yes
Mobile Access
Yes
No-Code
No
Task Management
Yes
Third Party Integrations
Yes
Workflow Configuration
Yes
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Robotic Process Automation (RPA)
Analytics
No
Attended Automation
No
Code-free Development
No
Image Recognition
No
Optical Character Recognition
No
Process Builder
No
Third Party Application Integration
No
Unattended Automation
No
Workflow Management
Access Controls/Permissions
No
Approval Process Control
No
Business Process Automation
No
Calendar Management
No
Compliance Tracking
No
Configurable Workflow
No
Customizable Dashboard
No
Document Management
No
Forms Management
No
Graphical Workflow Editor
No
Mobile Access
No
No-Code
No
Task Management
No
Third Party Integrations
No
Workflow Configuration
No