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Description

EvaluationsHub is a powerful feedback automation platform that helps businesses collect and organize valuable feedback from both internal and external sources. The platform offers customizable feedback methods such as surveys, documents, and meetings, and integrates seamlessly with over 1,600 software tools, including Salesforce and other major platforms. With its automated reminders and detailed reporting, EvaluationsHub makes it easy for businesses to track customer and supplier satisfaction, ensuring they can address issues before they impact their bottom line. The system allows users to run evaluations regularly, enhancing the company's ability to act on insights and improve operations without manual effort.

Description

Userpilot is a comprehensive platform designed for Product, UX, Marketing, and Customer Success teams. It seamlessly integrates Product Analytics, In-app Engagement, and In-app Surveys to boost product adoption by delivering impactful in-app experiences, actionable insights, and valuable user feedback. Userpilot empowers these teams to create user onboarding flows, launch product announcements, enhance UX and product adoption, offer self-service support, and gather in-app feedback—all without the need for coding. The platform also features advanced Product Analytics tools such as funnels, trends, paths, and cohort analysis, enabling you to make informed, data-driven decisions. With its Custom Dashboards, you can effortlessly create personalized analytics dashboards by dragging and dropping your preferred reports or choosing from pre-built templates. Additionally, Userpilot offers event autocapture and session replay features for deeper insights into user behavior. Userpilot integrates with various third-party tools, including Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, and Salesforce, allowing you to connect seamlessly with your existing tech stack.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
Salesforce Yes 
Amplitude No 
Google Tag Manager No 
Heap No 
HubSpot Customer Platform No 
Kissmetrics No 
Mixpanel No 
Qualtrics XM Platform Yes 
Segment No 
Slack Yes 
SurveyMonkey Yes 
Synthesia No 
Zendesk Yes 

Integrations

HubSpot CRM Yes 
Salesforce Yes 
Amplitude Yes 
Google Tag Manager Yes 
Heap Yes 
HubSpot Customer Platform Yes 
Kissmetrics Yes 
Mixpanel Yes 
Qualtrics XM Platform No 
Segment Yes 
Slack No 
SurveyMonkey No 
Synthesia Yes 
Zendesk No 

Pricing Details

3€/managed customer/supplier
Free Trial Yes 
Free Version Yes 

Pricing Details

$249 per month
Predicatable and fair pricing based on the number of MAUs, not events!
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

EvaluationsHub

Founded

2021

Country

France

Website

evaluationshub.com

Vendor Details

Company Name

Userpilot

Founded

2017

Country

United States

Website

userpilot.com

Product Features

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey No 
Offline Response Collection Yes 
Paper Survey Yes 
Question Branching No 
Question Library Yes 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video Yes 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection No 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score No 
Onboarding Yes 
Revenue Management No 
Usage Tracking / Analytics Yes 
Win / Loss Analysis No 

Data Analysis

Data Discovery Yes 
Data Visualization Yes 
High Volume Processing No 
Predictive Analytics Yes 
Regression Analysis Yes 
Sentiment Analysis Yes 
Statistical Modeling No 
Text Analytics Yes 

Digital Adoption Platforms

Audience Segmentation Yes 
Content Creation Yes 
Contextual Guidance Yes 
Data Validation Yes 
In-App Training Yes 
Launch Management Yes 
Multi-Language Yes 
Self Service Tools Yes 
Surveys & Feedback Yes 
User Onboarding Yes 

Knowledge Management

Artificial Intelligence (AI) Yes 
Cataloging / Categorization No 
Collaboration No 
Content Management Yes 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

NPS

Product Management

Collaboration No 
Feedback Collection Yes 
Idea Management Yes 
Milestone Tracking No 
Prioritization No 
Product Roadmapping No 
Release Management No 
Requirements Management No 
Resource Management No 
Workflow Management No 

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

UX

Animation No 
For Mobile Yes 
For Websites Yes 
Heatmaps Yes 
Prototyping No 
Screen Activity Recording Yes 
Unmoderated Testing No 
Usability Testing Yes 
User Journeys Yes 
User Research Yes 

Alternatives

Alternatives

Blue Reviews

Blue

Explorance
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