Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
EthOS provides companies with a window into the daily lives of their customers, employees, and consumers. Companies can see how people interact in real-world situations with products and services to help them identify hidden problems and uncover new opportunities. You can interact with participants in real-time through video and picture-based tasks. Live chat functionality allows you to gain deeper understanding through real time probing. Ethos's intuitive dashboard makes it easy to organize and analyze participant entries. You can quickly uncover themes and insights using out-of-the-box reports. EthOS is an easy-to-use tool that anyone can use. However, our team of researchers is available to help you with your projects or offer assistance.
Description
CustomerMX empowers businesses to track, engage with, and enhance critical moments throughout the customer journey, while seamlessly integrating customer insights into their strategic decisions. By connecting with customers in real-time and gathering feedback during pivotal interactions, organizations can gain valuable perspectives. The platform consolidates social sentiment and internal analytics, providing a comprehensive understanding of customer thoughts and emotions. Through effective data collection that captures diverse customer experiences, CustomerMX enables users to grasp perceptions and improve loyalty and retention rates. Additionally, it allows businesses to analyze customer behavior by market, optimize the share of wallet, increase brand visibility, and lower service costs. Ultimately, CustomerMX serves as a vital tool for fostering stronger relationships and driving growth.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$1500
EthOS offer per project and yearly licenses
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
EthOS
Country
United States
Website
www.ethosapp.com
Vendor Details
Company Name
Hoick
Country
United Arab Emirates
Website
www.hoick.io/customer-mx.html
Product Features
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No