Average Ratings 3 Ratings

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Average Ratings 0 Ratings

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Description

The hotel industry is one the most competitive and fastest-growing sectors. It is becoming more difficult to build loyal relationships with guests and attract new guests as guests become more digitally-savvy and price-conscious. This is where hotel CRM software can help. This software can help you improve your sales, marketing, and customer service and increase customer satisfaction. The CRM can be used to unify all inquiries from all channels, including booking engines, travel websites and web forms on your site. It creates a complete guest profile, stores all communications and visits, and keeps a record of them. It streamlines your marketing campaigns with the ability to create targeted, data-driven outreach and promotional emails for both your business and your private guests. It also provides transparency in your financial transactions and automates the generation and payment of invoices and quotes.

Description

Transform your comments into your coupons, loyalty cards, event tickets, and much more with Walletly, which features a dynamic dashboard that provides insights into your campaigns. This all-encompassing dashboard empowers you to make informed choices regarding your future marketing initiatives. Utilizing the Ibeacon feature in the Wallet Scan App, you simply need to activate it to send push notifications to customers who are either inside or even just passing by your store. It may seem like a stretch, but Ibeacon enables you to engage with potential customers from 70 to 100 meters away from your location. Convenience plays a critical role; in fact, 8 out of 10 customers prefer shopping at a nearby store rather than one that offers better pricing. By leveraging proximity push notifications, you could potentially boost your store's foot traffic by up to 150%. Furthermore, Walletly seamlessly integrates with major chatbot platforms such as Manychat, Active chat, Mobile monkey, Smart loops, and Chat fuel, with plans to expand these connections in the near future. This means that as technology evolves, Walletly will continue to enhance its offerings, ensuring businesses can effectively reach and engage their customers.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Activechat No 
Chatfuel No 
Customers.ai No 
Google Yes 
KonnectzIT No 
Mailchimp Yes 
Manychat No 
Microsoft Outlook Yes 
SilFer Bots No 
Zapier Yes 

Integrations

Activechat Yes 
Chatfuel Yes 
Customers.ai Yes 
Google No 
KonnectzIT Yes 
Mailchimp No 
Manychat Yes 
Microsoft Outlook No 
SilFer Bots Yes 
Zapier No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$10 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

EspoCRM

Founded

2014

Country

Ukraine

Website

www.espocrm.com

Vendor Details

Company Name

Walletly

Website

www.walletly.ai/

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling No 
Calendar Sync Yes 
Client Database Yes 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

Contact Management

Activity Management Yes 
Appointment Management Yes 
Contact Database Yes 
Contact History Yes 
Contact Import/Export Yes 
Customer Pipeline Yes 
Email Marketing Yes 
Group Management Yes 
Interaction Tracking Yes 
Lead Management Yes 
Prospecting Tools Yes 
Sales Pipeline Management Yes 
Search / Filter Yes 
Segmentation Yes 
Shared Contacts Yes 
Social Media Integration Yes 

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal Yes 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Ticketing

Barcode / Ticket Scanning No 
Box Office Management No 
Concessions Management No 
Customer Database No 
Event Management No 
Fundraising Management No 
General Admission No 
Kiosk Ticketing No 
Mobile Ticketing No 
Online Ticketing No 
Onsite Ticketing No 
POS No 
Print-at-Home No 
Reserved Seating No 
Season Tickets No 
Ticket Brokering No 
VIP & Discount Tickets No 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

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