Average Ratings 3 Ratings

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ease
features
design
support

Average Ratings 0 Ratings

Total
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design
support

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Description

The hotel industry is one the most competitive and fastest-growing sectors. It is becoming more difficult to build loyal relationships with guests and attract new guests as guests become more digitally-savvy and price-conscious. This is where hotel CRM software can help. This software can help you improve your sales, marketing, and customer service and increase customer satisfaction. The CRM can be used to unify all inquiries from all channels, including booking engines, travel websites and web forms on your site. It creates a complete guest profile, stores all communications and visits, and keeps a record of them. It streamlines your marketing campaigns with the ability to create targeted, data-driven outreach and promotional emails for both your business and your private guests. It also provides transparency in your financial transactions and automates the generation and payment of invoices and quotes.

Description

Introducing the revamped Ticketsolve, meticulously redesigned to enhance the experience for our customers. With features that streamline everyday administrative tasks and deliver robust reporting capabilities, the platform is now more user-friendly, adaptable, and innovative than ever before. Every user is considered in this upgrade. Ticketsolve fosters a unified organizational culture, boosting teamwork and accountability while enabling a strategic outlook across all departments. Whether your team is working together in an office or remotely, collaboration is seamless. The comprehensive suite of marketing tools offered by the New Ticketsolve stands out as one of the most extensive available in the market. Users can effectively categorize and segment their audience while executing engaging campaigns, all from a single platform. The integrated CRM tools within Ticketsolve allow for meticulous audience tracking and management, ensuring that data remains secure and within reach for optimal control and campaign oversight. This holistic approach greatly simplifies the process of managing customer interactions and campaign effectiveness.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Craft CMS No 
Google Yes 
Mailchimp Yes 
Microsoft Outlook Yes 
Zapier Yes 

Integrations

Craft CMS Yes 
Google No 
Mailchimp No 
Microsoft Outlook No 
Zapier No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

EspoCRM

Founded

2014

Country

Ukraine

Website

www.espocrm.com

Vendor Details

Company Name

Ticketsolve

Founded

2005

Country

Ireland

Website

www.ticketsolve.com

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling No 
Calendar Sync Yes 
Client Database Yes 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

Contact Management

Activity Management Yes 
Appointment Management Yes 
Contact Database Yes 
Contact History Yes 
Contact Import/Export Yes 
Customer Pipeline Yes 
Email Marketing Yes 
Group Management Yes 
Interaction Tracking Yes 
Lead Management Yes 
Prospecting Tools Yes 
Sales Pipeline Management Yes 
Search / Filter Yes 
Segmentation Yes 
Shared Contacts Yes 
Social Media Integration Yes 

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal Yes 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Ticketing

Barcode / Ticket Scanning No 
Box Office Management No 
Concessions Management No 
Customer Database No 
Event Management No 
Fundraising Management No 
General Admission No 
Kiosk Ticketing No 
Mobile Ticketing No 
Online Ticketing No 
Onsite Ticketing No 
POS No 
Print-at-Home No 
Reserved Seating No 
Season Tickets No 
Ticket Brokering No 
VIP & Discount Tickets No 

Product Features

Ticketing

Barcode / Ticket Scanning Yes 
Box Office Management No 
Concessions Management Yes 
Customer Database Yes 
Event Management Yes 
Fundraising Management Yes 
General Admission Yes 
Kiosk Ticketing Yes 
Mobile Ticketing No 
Online Ticketing Yes 
Onsite Ticketing Yes 
POS Yes 
Print-at-Home Yes 
Reserved Seating Yes 
Season Tickets No 
Ticket Brokering Yes 
VIP & Discount Tickets Yes 

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