Average Ratings 3 Ratings

Total
ease
features
design
support

Average Ratings 7 Ratings

Total
ease
features
design
support

Description

The hotel industry is one the most competitive and fastest-growing sectors. It is becoming more difficult to build loyal relationships with guests and attract new guests as guests become more digitally-savvy and price-conscious. This is where hotel CRM software can help. This software can help you improve your sales, marketing, and customer service and increase customer satisfaction. The CRM can be used to unify all inquiries from all channels, including booking engines, travel websites and web forms on your site. It creates a complete guest profile, stores all communications and visits, and keeps a record of them. It streamlines your marketing campaigns with the ability to create targeted, data-driven outreach and promotional emails for both your business and your private guests. It also provides transparency in your financial transactions and automates the generation and payment of invoices and quotes.

Description

High Trek POS is an all-in-one operating platform built specifically for attractions, entertainment venues, and experience-based businesses. Rather than forcing operators to piece together separate systems for booking, point of sale, waivers, group events, memberships, and customer communication, High Trek POS brings everything together in one connected platform. Businesses can manage online reservations, walk-up ticket sales, digital waivers, gift cards, memberships, merchandise, food and beverage, cash drawers, facility capacity, and resource scheduling from a single system. Every transaction and customer interaction is tied to one centralized customer record, giving staff a clearer view of each guest relationship. High Trek POS is especially strong in areas where traditional booking platforms often fall short. Built-in group sales tools help teams manage inquiries, quotes, reservation holds, payment schedules, contracts, automated follow-ups, and complex private or corporate events. CRM, email, and SMS features make it easier to stay organized, respond faster, and convert more leads into confirmed reservations. The platform also includes customer self-service tools, operational reporting, and QuickBooks integration to reduce manual work and improve financial visibility. High Trek POS helps attraction operators simplify daily operations, improve the guest experience, and create more opportunities to grow revenue—all without relying on a patchwork of disconnected software.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Fotaflo No 
GoHighLevel No 
Google Yes 
Mailchimp Yes 
Microsoft Outlook Yes 
QuickBooks Online No 
Zapier Yes 

Integrations

Fotaflo Yes 
GoHighLevel Yes 
Google No 
Mailchimp No 
Microsoft Outlook No 
QuickBooks Online Yes 
Zapier No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

As low as 0.7% of sales.
No Contract, Pay as you go, no setup fees.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

EspoCRM

Founded

2014

Country

Ukraine

Website

www.espocrm.com

Vendor Details

Company Name

High Trek POS

Founded

2017

Country

United States

Website

www.hightrekpos.com

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling No 
Calendar Sync Yes 
Client Database Yes 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

Contact Management

Activity Management Yes 
Appointment Management Yes 
Contact Database Yes 
Contact History Yes 
Contact Import/Export Yes 
Customer Pipeline Yes 
Email Marketing Yes 
Group Management Yes 
Interaction Tracking Yes 
Lead Management Yes 
Prospecting Tools Yes 
Sales Pipeline Management Yes 
Search / Filter Yes 
Segmentation Yes 
Shared Contacts Yes 
Social Media Integration Yes 

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal Yes 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Ticketing

Barcode / Ticket Scanning No 
Box Office Management No 
Concessions Management No 
Customer Database No 
Event Management No 
Fundraising Management No 
General Admission No 
Kiosk Ticketing No 
Mobile Ticketing No 
Online Ticketing No 
Onsite Ticketing No 
POS No 
Print-at-Home No 
Reserved Seating No 
Season Tickets No 
Ticket Brokering No 
VIP & Discount Tickets No 

Product Features

Event Booking

Attendee Management Yes 
Confirmation/Reminders Yes 
Discount/Coupon Management Yes 
Event Calendar No 
Marketing Management Yes 
Online Payments Yes 
Online Registration Yes 
Social Media Promotion No 
Wait List Management No 
Website Management No 

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management No 
Third Party Booking No 

Ticketing

Barcode / Ticket Scanning Yes 
Box Office Management No 
Concessions Management Yes 
Customer Database Yes 
Event Management Yes 
Fundraising Management No 
General Admission Yes 
Kiosk Ticketing No 
Mobile Ticketing Yes 
Online Ticketing Yes 
Onsite Ticketing Yes 
POS Yes 
Print-at-Home Yes 
Reserved Seating No 
Season Tickets Yes 
Ticket Brokering No 
VIP & Discount Tickets Yes 

Waiver

Customizable Templates Yes 
Data Export Yes 
Online Signing Yes 
QR Codes Yes 
Searchable Database Yes 
Status Tracking Yes 
Waiver Kiosk Yes 

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