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Description
Escapia helps you attract new guests and improve customer service. Escapia, which was developed by HomeAway Software is the most user-friendly and comprehensive vacation rental software available for property managers. Escapia simplifies and consolidates back-office activities by providing housekeeping and/or maintenance management, and real-time listing distribution via multiple channels.
Description
TravelPal is an innovative AI-driven messaging and upsell solution designed specifically for vacation rental property managers utilizing Guesty, available for a monthly fee of $25 per unit. This tool ensures that guest inquiries are addressed 24/7 in the language used by the guests, leveraging your own listing data and historical message exchanges. It also facilitates the sale of services such as late checkouts, early check-ins, and mid-stay cleanings directly within the chat, applying your specified prices and allowing payment via card, while seamlessly documenting every transaction in Guesty for easy access by your front desk and cleaning staff. TravelPal effectively recognizes when to pause its services; it halts operations for complaints or refund requests and promptly notifies a human representative. Additionally, any questions that fall outside its confidence level are flagged for your team, ensuring that responses are communicated back to guests in a unified manner. The service is offered at a straightforward rate of $25 per unit per month, with no hidden fees for onboarding, no commissions on upsells, no limitations on messaging, and no extra costs as you expand your portfolio. A property management company based in Miami has successfully implemented TravelPal for 144 units since August 2026, showcasing its effectiveness and reliability in enhancing guest communication and service offerings.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Aidaptive
Yes
Avantio
Yes
Beyond
Yes
Breezeway
Yes
Duve
Yes
EZcare
Yes
Felix
Yes
FlipKey
Yes
Gmail
Yes
Gueststream VRPc
Yes
Integrations
Aidaptive
No
Avantio
No
Beyond
No
Breezeway
No
Duve
No
EZcare
No
Felix
No
FlipKey
No
Gmail
No
Gueststream VRPc
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$25/month/unit
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Vrbo
Founded
1995
Country
United States
Website
www.escapia.com
Vendor Details
Company Name
TravelPal Inc.
Founded
2024
Country
United States
Website
asktravelpal.com
Product Features
Vacation Rental
Contact Management
Yes
Fee / Commission Management
Yes
Guest Reviews / Ratings
Yes
Housekeeping Management
Yes
Lead Management
Yes
Owner Statements
Yes
Payment Processing
Yes
Property Database
Yes
Reservations Management
Yes
Vendor Management
Yes
Work Order Management
Yes
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
