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features
design
support

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Description

Ermeo offers a comprehensive web and mobile solution aimed at digitizing diverse operations and documentation processes. By utilizing Ermeo, organizations can enhance their technicians' operational efficiency by as much as 20% while simultaneously decreasing the rate of re-intervention by up to 70%. This solution facilitates the standardization of operational procedures and fosters greater collaboration among team members. We maintain regular communication with numerous manufacturers across different industries, assisting them in achieving operational excellence by streamlining their business processes and enhancing teamwork with both their staff and clients. Our connected operator platform is designed to deliver an optimal operational experience, improving the safety and collaboration of field operators. Moreover, it boosts productivity, enhances quality, and maximizes data value, empowering our clients to tackle their most pressing challenges, regardless of complexity. Ultimately, Ermeo is dedicated to transforming the way businesses operate in the modern landscape.

Description

Operations1 is an AI-powered Connected Worker Platform for the manufacturing industry. The platform serves as the central Execution Layer for all worker-led processes on the shopfloor: digital work instructions, checklists, and inspection records guide workers step by step through use cases such as assembly, quality inspection, and maintenance. Every execution automatically generates an audit-proof report. More than 160 companies worldwide, spanning industries such as mechanical and plant engineering, automotive supply, and industrial goods manufacturing, rely on Operations1. They achieve measurably higher output, lower error rates, shorter training times, and significantly reduced manual documentation effort. Operations1 integrates seamlessly into ERP, MES, CAQ, and DMS systems via bidirectional interfaces. ISO 27001 certified, GDPR compliant, hosted in the EU.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat Yes 
App Store No 
DeepL No 
Google Play No 
Microsoft Azure No 
Microsoft Excel Yes 
Microsoft SharePoint No 
Microsoft Word Yes 
SAP ECC No 
SAP ERP No 

Integrations

Adobe Acrobat No 
App Store Yes 
DeepL Yes 
Google Play Yes 
Microsoft Azure Yes 
Microsoft Excel No 
Microsoft SharePoint Yes 
Microsoft Word No 
SAP ECC Yes 
SAP ERP Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Custom pricing based on number of users, selected modules, and sites. Available on request.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ermeo

Founded

2015

Country

France

Website

www.ermeo.com/en/

Vendor Details

Company Name

cioplenu GmbH

Founded

2017

Country

Germany

Website

operations1.com

Product Features

Product Features

Equipment Maintenance

Customer Database No 
Dispatch Management No 
Equipment Tracking Yes 
Inventory Control No 
Job Management Yes 
Maintenance Scheduling Yes 
Warranty Tracking No 
Work Order Management Yes 

Forms Automation

Approval Process Control Yes 
Archiving & Retention Yes 
Collaboration Yes 
Document Indexing Yes 
Drag & Drop Yes 
Full Text Search Yes 
Remote Document Access Yes 
Rules-Based Workflow Yes 
Text Editing Yes 
Version Control Yes 

Inspection

Appointment Management Yes 
Customer Database No 
Dispatch Management No 
Equipment Tracking Yes 
Photos In Reports Yes 
Print on Site Yes 
Report Templates Yes 
Speech Recognition No 
Subcontractor Management No 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing No 
Calibration Management Yes 
Dispatch Management No 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access Yes 
Planning Calendar Yes 
Predictive Maintenance No 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Quality Management

Audit Management Yes 
Complaint Management No 
Compliance Management Yes 
Corrective and Preventive Actions (CAPA) Yes 
Defect Tracking Yes 
Document Control Yes 
Equipment Management Yes 
ISO Standards Management No 
Maintenance Management Yes 
Risk Management No 
Supplier Quality Control Yes 
Training Management Yes 

Work Instructions

Branding & Style Sheets No 
Content Management System Yes 
Drag and Drop Yes 
Dynamic Tags Yes 
Employee Feedback Yes 
Guide Approval Workflows Yes 
Media Editor Yes 
Multi-Brand Publishing No 
Rich Text Editor Yes 
SSO (SAML) Yes 
Translations Yes 
User Management Yes 
Version Control Yes 

Alternatives

Alternatives

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