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Description
Ericsson's telecom charging and billing solutions are adaptable, business-oriented software platforms utilized by over 300 operators globally. These solutions currently support more than a billion customers worldwide, effectively catering to the diverse requirements of operators, service providers, and end-users. Covering all revenue streams, including B2C, B2B, and B2B2X, they empower organizations to optimize and secure revenue sources while capitalizing on emerging business opportunities within traditional telecom, digital services, 5G, and the Internet of Things. Furthermore, you will benefit from a unified platform that facilitates the management of all users and services, irrespective of the payment method or access type. Enhance the customer experience with robust data mediation that guarantees accurate data collection from the network. Additionally, the solutions offer a cloud-based, personalized, and contextual customer experience across various digital touchpoints, significantly improving user satisfaction and engagement.
Description
Explore how The Layer aids top Telecom and IT firms in their digital transformation endeavors by offering a distinctive combination of tailored software solutions and expert services. Its secure, cloud-based platform, available from any location, is crafted to empower Telecom and IT enterprises to enhance revenue and boost customer retention. Experience the advantages of a unified interface that provides a comprehensive view of all your data while allowing seamless access to customer accounts within a single, robust system. Retain your clientele and maximize current revenue channels by utilizing valuable insights into customer accounts and their purchasing habits. This platform facilitates cross-selling and upselling opportunities while ensuring rapid lead-to-order cycles. Transform your data into crucial information through real-time KPI reporting and dashboards, enabling you to make better, more strategic business choices. Additionally, The Layer's innovative solutions ensure that your organization remains competitive and agile in a rapidly evolving market landscape.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ericsson
Founded
1876
Country
Sweden
Website
www.ericsson.com/en/portfolio/digital-services/digital-bss
Vendor Details
Company Name
Layer Systems
Country
United Kingdom
Website
www.thelayer.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management