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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We provide comprehensive and cohesive solutions tailored for hotels and restaurants that result in tangible enhancements in the performance of various properties, whether they are independent establishments or part of larger chains. Our software enables real-time communication, ensuring 24/7 support for effective property management. By leveraging automated processes and continuously updated information, our systems deliver optimal efficiency, streamline your operations, and facilitate oversight of essential business elements. The selection of room numbers can be made immediately, or assignments can be adjusted later as needed. Upon request, the software effortlessly links reservations to available resources, taking into account customer-specific preferences regarding room types and particular features. Additionally, it includes crucial details such as the customer's rate information, deposit and cancellation policies, rules for early departures, and any applicable discounts, ensuring a seamless experience for both the management and guests alike. This holistic approach not only enhances operational efficiency but also significantly improves guest satisfaction.

Description

RateTiger serves as a comprehensive platform for managing hotels, meeting stringent standards such as ISO, PCI, and GDPR. Esteemed by leading hoteliers, it ensures a safe and efficient approach to online distribution and channel management. With over two decades of industry experience, we provide essential tools and cutting-edge technology to enhance your business's growth. The RateTiger Channel Manager functions as a modern solution for hotel management, enabling seamless integration of your property management system with an unlimited number of direct and indirect demand channels. By offering real-time updates on availability, rate integrity, and reservation confirmations directly into your system, it allows for effective monitoring of performance and supports revenue growth. Additionally, the RateTiger Central Reservation System (CRS) acts as a pivotal hub for managing room reservations and availability across multiple properties and channels. This integration encompasses all booking platforms, including OTAs, wholesalers, metasearch engines, GDSs, and your own brand website, ensuring a cohesive and streamlined operation. With RateTiger, hoteliers can significantly elevate their operational efficiency and market competitiveness.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ANIXE Resfinity No 
IDS Next No 
LodgIQ No 

Integrations

ANIXE Resfinity Yes 
IDS Next Yes 
LodgIQ Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$948.00/year
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ericsoft

Founded

1995

Country

Italy

Website

www.ericsoft.com/en/products/property-management-system/suite-4/technical-data-sheet

Vendor Details

Company Name

RateTiger

Founded

2001

Country

United Kingdom

Website

www.ratetiger.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

Hotel Channel Management

Inventory Management No 
Kill Switch No 
Promotions Management No 
Rate Management No 
Reservations Management No 
Restriction Management No 

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

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