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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We provide comprehensive and cohesive solutions tailored for hotels and restaurants that result in tangible enhancements in the performance of various properties, whether they are independent establishments or part of larger chains. Our software enables real-time communication, ensuring 24/7 support for effective property management. By leveraging automated processes and continuously updated information, our systems deliver optimal efficiency, streamline your operations, and facilitate oversight of essential business elements. The selection of room numbers can be made immediately, or assignments can be adjusted later as needed. Upon request, the software effortlessly links reservations to available resources, taking into account customer-specific preferences regarding room types and particular features. Additionally, it includes crucial details such as the customer's rate information, deposit and cancellation policies, rules for early departures, and any applicable discounts, ensuring a seamless experience for both the management and guests alike. This holistic approach not only enhances operational efficiency but also significantly improves guest satisfaction.

Description

Efficiently oversee, automate, enhance, and refine your hotel operations using a single, user-friendly platform. This data-centric solution improves labor and cleaning processes, leading to better planning and quicker turnaround times. By leveraging advanced predictive AI, the system optimizes the routes of room attendants in real-time, ensuring both cleaning efficiency and a superior experience for guests. It consolidates operations, providing comprehensive visibility and boosting team performance. With intelligent automation, it effectively manages room attendants and their statuses, removing the need for inefficient manual communication. Additionally, it organizes resources and streamlines supervisory tasks, making management smoother. The system also equips team members with training on updated cleaning protocols, including those for irregular stayovers and late departures. Furthermore, real-time management capabilities allow for monitoring and tracking of all job activities, thereby enhancing the overall service quality of the hotel. This holistic approach not only elevates operational efficiency but also significantly improves guest satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Agilysys Analyze No 
Impala No 
Oracle Cloud Infrastructure No 

Integrations

Agilysys Analyze Yes 
Impala Yes 
Oracle Cloud Infrastructure Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ericsoft

Founded

1995

Country

Italy

Website

www.ericsoft.com/en/products/property-management-system/suite-4/technical-data-sheet

Vendor Details

Company Name

Optii

Founded

2001

Country

Australia

Website

www.optiisolutions.com/product-suite

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

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