Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
EquipmentCloud®, the digital transformation solution for mid-sized machine and equipment makers, is agile and focuses on after-sales service. It allows you optimize your processes, increase customer loyalty, and enable new data based business models all in one place.
You can digitalize your use cases and scale them up step-by-step with configurable, easy to use modules. You can save money and time by having all your information in a single place. Set the foundation for a digital transformation that transforms your service and after sales from a cost centre to a profit centre and takes your business to the next level of service.
Description
Zed-Service™, a world-class CRM software for customer service, offers intelligent reporting and an analytics dashboard. Zed-Service™, a service management software that is scalable, allows you to keep up with industry growth. Automate your operations and improve after-sales services. Handle field services and warranty management from one platform. Zed-Service™, is primarily for industries that require after-sales service or repair management. To improve profitability and brand image, processes like on-site service, walk-in service, and Return-to–Bench (RTB), can be streamlined easily.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Microsoft Entra ID
Yes
OpenScape Session Border Controller
Yes
Oracle APEX
Yes
Quanos SIS.one
Yes
Integrations
Microsoft Entra ID
No
OpenScape Session Border Controller
No
Oracle APEX
No
Quanos SIS.one
No
Pricing Details
€79/month/machine
Price per connected machine
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Kontron AIS
Founded
1990
Country
Germany
Website
equipmentcloud.io
Vendor Details
Company Name
Zed-Axis Technologies
Founded
2000
Country
India
Website
zedaxis.com/our-products/zed-service-management-software/
Product Features
Equipment Maintenance
Customer Database
Yes
Dispatch Management
No
Equipment Tracking
No
Inventory Control
No
Job Management
No
Maintenance Scheduling
Yes
Warranty Tracking
No
Work Order Management
Yes
IoT
Application Development
No
Big Data Analytics
No
Configuration Management
Yes
Connectivity Management
No
Data Collection
No
Data Management
Yes
Device Management
Yes
Performance Management
Yes
Prototyping
No
Visualization
Yes
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No