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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

EquipmentCloud®, the digital transformation solution for mid-sized machine and equipment makers, is agile and focuses on after-sales service. It allows you optimize your processes, increase customer loyalty, and enable new data based business models all in one place. You can digitalize your use cases and scale them up step-by-step with configurable, easy to use modules. You can save money and time by having all your information in a single place. Set the foundation for a digital transformation that transforms your service and after sales from a cost centre to a profit centre and takes your business to the next level of service.

Description

Transform your care and repair services into a seamless and lucrative endeavor. Enhance customer interaction, and observe a positive impact on your profits. Prolong integrates smoothly with your current systems, offering a rapid setup and immediate benefits. Experience a measurable ROI in after-sales, provide a cutting-edge post-purchase journey, and improve product sustainability. Recognized by leading brands, Prolong excels in enhancing business value and fostering customer loyalty. Maintenance services can increase the average purchase value by as much as 15%. Take significant strides toward a circular economy by prolonging product life while elevating your corporate social responsibility outcomes. Strengthen customer retention and enhance loyalty by refining the post-purchase experience. Your products will enjoy longer lifespans, resulting in less waste and greater value for both you and your customers. By extending the longevity of each product and minimizing waste, you can further solidify your brand's pledge to sustainability, signaling a transformative shift in customer trust and loyalty. Ultimately, Prolong empowers businesses to not only thrive but also contribute positively to the environment.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Entra ID Yes 
OpenScape Session Border Controller Yes 
Oracle APEX Yes 
Quanos SIS.one Yes 

Integrations

Microsoft Entra ID No 
OpenScape Session Border Controller No 
Oracle APEX No 
Quanos SIS.one No 

Pricing Details

€79/month/machine
Price per connected machine
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Kontron AIS

Founded

1990

Country

Germany

Website

equipmentcloud.io

Vendor Details

Company Name

Prolong

Founded

2023

Country

France

Website

prolong.io

Product Features

Equipment Maintenance

Customer Database Yes 
Dispatch Management No 
Equipment Tracking No 
Inventory Control No 
Job Management No 
Maintenance Scheduling Yes 
Warranty Tracking No 
Work Order Management Yes 

IoT

Application Development No 
Big Data Analytics No 
Configuration Management Yes 
Connectivity Management No 
Data Collection No 
Data Management Yes 
Device Management Yes 
Performance Management Yes 
Prototyping No 
Visualization Yes 

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