Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
EquipmentCloud®, the digital transformation solution for mid-sized machine and equipment makers, is agile and focuses on after-sales service. It allows you optimize your processes, increase customer loyalty, and enable new data based business models all in one place.
You can digitalize your use cases and scale them up step-by-step with configurable, easy to use modules. You can save money and time by having all your information in a single place. Set the foundation for a digital transformation that transforms your service and after sales from a cost centre to a profit centre and takes your business to the next level of service.
Description
Transform your care and repair services into a seamless and lucrative endeavor. Enhance customer interaction, and observe a positive impact on your profits. Prolong integrates smoothly with your current systems, offering a rapid setup and immediate benefits. Experience a measurable ROI in after-sales, provide a cutting-edge post-purchase journey, and improve product sustainability. Recognized by leading brands, Prolong excels in enhancing business value and fostering customer loyalty. Maintenance services can increase the average purchase value by as much as 15%. Take significant strides toward a circular economy by prolonging product life while elevating your corporate social responsibility outcomes. Strengthen customer retention and enhance loyalty by refining the post-purchase experience. Your products will enjoy longer lifespans, resulting in less waste and greater value for both you and your customers. By extending the longevity of each product and minimizing waste, you can further solidify your brand's pledge to sustainability, signaling a transformative shift in customer trust and loyalty. Ultimately, Prolong empowers businesses to not only thrive but also contribute positively to the environment.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Microsoft Entra ID
Yes
OpenScape Session Border Controller
Yes
Oracle APEX
Yes
Quanos SIS.one
Yes
Integrations
Microsoft Entra ID
No
OpenScape Session Border Controller
No
Oracle APEX
No
Quanos SIS.one
No
Pricing Details
€79/month/machine
Price per connected machine
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Kontron AIS
Founded
1990
Country
Germany
Website
equipmentcloud.io
Vendor Details
Company Name
Prolong
Founded
2023
Country
France
Website
prolong.io
Product Features
Equipment Maintenance
Customer Database
Yes
Dispatch Management
No
Equipment Tracking
No
Inventory Control
No
Job Management
No
Maintenance Scheduling
Yes
Warranty Tracking
No
Work Order Management
Yes
IoT
Application Development
No
Big Data Analytics
No
Configuration Management
Yes
Connectivity Management
No
Data Collection
No
Data Management
Yes
Device Management
Yes
Performance Management
Yes
Prototyping
No
Visualization
Yes