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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

At Equinox, we have revolutionized the innovative approach of proactive live chat, which not only captivates SaaS prospects and users but also ensures their ongoing satisfaction as loyal, paying customers. By adopting our solutions, you can amplify your qualified leads by ten times without incurring additional costs to boost your visitor traffic! Moreover, Equinox guarantees to match or exceed your customer satisfaction metrics within 90 days, or you won’t owe us a dime! We understand your struggles. Although your customer satisfaction ratings should be elevated, the lack of sufficient support representatives hampers timely responses. Your internal agents are feeling overwhelmed due to the sheer volume of incoming tickets and chat inquiries. Moreover, merely relying on reactive chat is insufficient for genuinely connecting with your website visitors and clients as you ought to. As a result, you could be overlooking countless positive customer interactions each month, which are crucial for reducing churn and achieving your financial targets. This is precisely where Equinox steps in to make a difference. By partnering with us, you can transform your customer engagement strategy and drive meaningful results.

Description

Weply's chat tool is the ultimate solution for generating sales qualified leads that are guaranteed to land directly in your inbox or CRM-system. Our team of expert chat consultants is always available and on standby 24/7, working on behalf of our more than 2,000 customers to ensure that no potential sales slip through the cracks. Did you know that 50% of leads visit websites between 4pm-9am? With Weply, you'll never miss out on potential customers even when you're off enjoying your evenings and weekends. Get ahead of the game and offer your customers a personal service in real-time, guaranteeing the best possible customer experience. Our chat consultants are trained in chat psychology and are continuously educated to provide you with the most exceptional service possible. They screen your traffic for qualified leads and potential customers through personal dialogue, ensuring that you never miss out on an opportunity to grow your business.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Analytics No 
Gorgias Yes 
Keap Yes 
Klipfolio Yes 
Zapier No 

Integrations

Google Analytics Yes 
Gorgias No 
Keap No 
Klipfolio No 
Zapier Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

Standard service fee.
Flexible pricing depending on requirements.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Equinox Agents

Country

United States

Website

equinoxagents.com

Vendor Details

Company Name

Weply

Founded

2013

Country

Denmark

Website

weply.dk/

Product Features

Product Features

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Alternatives

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