Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
At Equinox, we have revolutionized the innovative approach of proactive live chat, which not only captivates SaaS prospects and users but also ensures their ongoing satisfaction as loyal, paying customers. By adopting our solutions, you can amplify your qualified leads by ten times without incurring additional costs to boost your visitor traffic! Moreover, Equinox guarantees to match or exceed your customer satisfaction metrics within 90 days, or you won’t owe us a dime! We understand your struggles. Although your customer satisfaction ratings should be elevated, the lack of sufficient support representatives hampers timely responses. Your internal agents are feeling overwhelmed due to the sheer volume of incoming tickets and chat inquiries. Moreover, merely relying on reactive chat is insufficient for genuinely connecting with your website visitors and clients as you ought to. As a result, you could be overlooking countless positive customer interactions each month, which are crucial for reducing churn and achieving your financial targets. This is precisely where Equinox steps in to make a difference. By partnering with us, you can transform your customer engagement strategy and drive meaningful results.
Description
ReadyChat offers the quickest and most efficient means to connect with website visitors, transforming them into valuable leads and appointments. Our innovative Live Chat software keeps a close watch on visitor activity, pinpointing the optimal moments to initiate a conversation. This strategic timing significantly enhances our agents' ability to convert interactions into leads. Collaborating with you, we ensure that the messaging aligns perfectly with your brand's voice. We personalize your chat interface and script to showcase your distinct identity. Our advanced chat algorithm expertly determines the ideal moments to engage with site visitors. By reaching out at the right time, we boost the likelihood of turning these visitors into qualified leads. Our dedicated agents are skilled in lead qualification, gathering comprehensive contact details, and promptly relaying this information to your team. With us handling these crucial tasks, you can concentrate on closing deals. ReadyChat can amplify your lead generation by over 40%, and our leads are proven to convert at three times the average rate in the industry for online leads. The result is a more streamlined process that maximizes your sales potential and enhances your overall business growth.
API Access
Has API
No
API Access
Has API
No
Integrations
Gorgias
No
Keap
No
Klipfolio
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$199 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Equinox Agents
Country
United States
Website
equinoxagents.com
Vendor Details
Company Name
Elm Street Technology
Founded
2016
Country
United States
Website
readychat.com
Product Features
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No