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Description
Engaging customers through SMS text messaging can significantly enhance interest and drive sales for your business. Our AI responder, ALINA, provides quick and conversational answers to customer inquiries, ensuring they feel heard and valued. By personally engaging with your customers, you can foster brand loyalty and create meaningful interactions. Streamlining your sales pipeline becomes effortless, enabling you to achieve measurable success while keeping track of your achievements. SMS is the quickest and most straightforward method to connect with customers, allowing them to initiate conversations with your business at their convenience. With EquiiText, you can differentiate yourself from competitors and offer a trustworthy brand experience. Building lasting connections helps in retaining loyal customers, and the EquiiText auto-reply system efficiently handles customer service, freeing up your time and resources. Additionally, utilizing drip messages can facilitate consistent follow-ups, ensuring that you always remain on your customers’ radar, thus enhancing your engagement strategy. Discover how convenient it is to keep your brand top-of-mind with effective communication!
Description
Ikeono empowers retailers of various scales to enhance their operations by streamlining communication through text messaging. This comprehensive platform provides services such as business text messaging, automated requests for reviews, secure Text-to-Pay options, and converting web chats to text, facilitating the transition of site visitors into customers. Retailers can also utilize SMS to automate feedback collection for the Net Promoter Score (NPS), allowing them to mend customer relationships or elevate the voices of their advocates, and manage all customer interactions seamlessly via a centralized inbox. With integration into Lightspeed POS, businesses can send texts directly from the app, including sales receipts, quotes, updates on work orders, alerts for special orders, and automated campaigns for NPS and reviews. Originally introduced in 2018 as an app specifically for bike shop services, Ikeono has broadened its reach across multiple sectors including biking, golfing, jewelry, pets, and boutiques, introducing features such as text-based payments, automated review processes, and scheduled messaging to meet diverse business needs. This versatility ensures that retailers can adapt to customer preferences and foster stronger connections.
API Access
Has API
No
API Access
Has API
No
Integrations
Affirm
No
Afterpay
No
Apple Pay
No
Facebook
No
Google
No
Google Pay
No
Hubtiger
No
Klarna
No
Mastercard Payment Gateway Services
No
Stripe
No
Integrations
Affirm
Yes
Afterpay
Yes
Apple Pay
Yes
Facebook
Yes
Google
Yes
Google Pay
Yes
Hubtiger
Yes
Klarna
Yes
Mastercard Payment Gateway Services
Yes
Stripe
Yes
Pricing Details
$9.79 per month
Free Trial
No
Free Version
Yes
Pricing Details
Free
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Equiitext
Founded
2018
Country
United States
Website
equiitext.com
Vendor Details
Company Name
Ikeono
Country
United States
Website
www.ikeono.com
Product Features
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
