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features
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support

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Description

Epsagon allows teams to instantly visualize, understand, and optimize their microservice architectures. With our unique lightweight auto-instrumentation, gaps in data and manual work associated with other APM solutions are eliminated, providing significant reductions in issue detection, root cause analysis and resolution times. Epsagon can increase development speed and reduce application downtime.

Description

RTEAM is an innovative real-time platform that empowers users to effectively set up alerts and manage exceptions. The alerts serve as instant notifications for urgent issues that require prompt action across various sectors like fieldwork, operations, and dispatch. Simultaneously, exceptions are recorded in real time for subsequent review and analysis. The platform includes a structured workflow process that ensures the timely gathering of pertinent information, which significantly boosts the quality and precision of data essential for conducting root cause analyses. Key performance indicators such as response time, turnaround time, chute time, nature of the problems, and instances of transport refusals are crucial for identifying areas where training could be beneficial. Users can seamlessly monitor exceptions as they arise and assign reason codes through a user-friendly workflow. By analyzing the aggregated results, teams can identify underlying causes and devise effective action plans to address them, ultimately improving operational efficiency and service quality. This comprehensive approach facilitates continuous improvement in processes and enhances overall effectiveness.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS IoT SiteWise Yes 
Amazon Elastic Container Service (Amazon ECS) Yes 
Microsoft Teams Yes 
Opsgenie Yes 
PagerDuty Yes 
ServiceNow Yes 
Slack Yes 
Splunk On-Call Yes 

Integrations

AWS IoT SiteWise No 
Amazon Elastic Container Service (Amazon ECS) No 
Microsoft Teams No 
Opsgenie No 
PagerDuty No 
ServiceNow No 
Slack No 
Splunk On-Call No 

Pricing Details

$89 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Epsagon

Founded

2017

Country

United States

Website

epsagon.com

Vendor Details

Company Name

DataTech911

Country

United States

Website

www.datatech911.com/solutions/rteam/

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

Cloud Management

Access Control No 
Billing & Provisioning No 
Capacity Analytics Yes 
Cost Management Yes 
Demand Monitoring Yes 
Multi-Cloud Management Yes 
Performance Analytics Yes 
SLA Management No 
Supply Monitoring Yes 
Workflow Approval No 

Database

Backup and Recovery No 
Creation / Development No 
Data Migration No 
Data Replication No 
Data Search No 
Data Security No 
Database Conversion No 
Mobile Access No 
Monitoring Yes 
NOSQL No 
Performance Analysis No 
Queries No 
Relational Interface No 
Virtualization No 

Database Monitoring

Anomaly Detection Yes 
Autodiscovery No 
Capacity Planning No 
Dashboard Yes 
Dependency Tracking Yes 
Historical Trend Analysis No 
Multitenancy No 
Notifications / Alerts Yes 
Performance Monitoring Yes 
Permissions / Access Controls No 
Predictive Analytics No 
Prioritization No 
Query Analysis No 
Resource Optimization Yes 
Troubleshooting Yes 

DevOps

Approval Workflow No 
Dashboard Yes 
KPIs Yes 
Policy Management No 
Portfolio Management No 
Prioritization No 
Release Management No 
Timeline Management No 
Troubleshooting Reports Yes 

Log Management

Archiving No 
Audit Trails No 
Compliance Reporting Yes 
Consolidation No 
Data Visualization Yes 
Event Logs Yes 
Network Logs Yes 
Remediation No 
Syslogs Yes 
Thresholds Yes 
Web Logs No 

Server Management

CPU Monitoring Yes 
Credential Management No 
Database Servers Yes 
Email Monitoring Yes 
Event Logs No 
History Tracking No 
Patch Management No 
Scheduling No 
User Activity Monitoring Yes 
Virtual Machine Monitoring No 

Serverless

API Proxy No 
Application Integration No 
Data Stores No 
Developer Tooling No 
Orchestration No 
Reporting / Analytics No 
Serverless Computing No 
Storage No 

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring No 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management No 

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