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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

According to AMR Research, the parts divisions of leading manufacturers can account for as much as 50% of a company's profitability and 25% of its turnover. Regardless of your company's scale, enhancing the efficiency of your parts aftermarket can significantly boost sales while simultaneously lowering selling costs. This ultimately leads to a clear return on investment. Epitomy Publisher provides a web-based, customizable aftermarket solution specifically designed for manufacturers of complex capital goods and their dealers, offering not only technical product support but also online sales capabilities. By integrating global internet access with a comprehensive catalog, Epitomy Publisher effectively facilitates the delivery of intricate mechanical components. The platform boasts an appealing, highly graphical 3D user interface, which fosters a robust branding opportunity for clients while ensuring seamless integration with existing business ERP systems. This innovative approach ensures that manufacturers can stay competitive in a rapidly evolving market.

Description

Manufacturers are now embracing the new normal and need to integrate Service Life-cycle Management into their Digital Transformation Journey. The biggest SLM challenge today is to deliver exceptional customer experiences while driving high revenue. Organisations need real-time data that is connected and actionable. This data will help them break down data silos in the service industry and make data-driven decisions to improve service operations. Tavant's service life-cycle solution, powered by AI and advanced analytics is a closed loop innovation that allows organizations to provide a seamless and connected aftermarket experience. This includes customer service, service requests and parts planning, service agreements, field service and service execution, warranty management and remote monitoring, as well as IoT capabilities.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Microsoft 365 Yes 

Integrations

Microsoft 365 No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Epitomy

Founded

2000

Country

United Kingdom

Website

www.epitomy.com/Products/Detail/Publisher

Vendor Details

Company Name

Tavant

Founded

2000

Country

United States

Website

www.tavant.com/manufacturing/service-lifecycle-management

Product Features

Product Features

Product Lifecycle Management

Change Management No 
Compliance Management No 
Cost Tracking No 
Design Management No 
Document Management No 
Product Data Management No 
Project Management No 
Requirements Management No 
Supplier Management No 

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