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Average Ratings 0 Ratings
Description
Accelerate the growth of your service business by utilizing a tailored repair management solution that can adapt to any type of repair operation. Powered by NetSuite, Epiphany’s Repair Management solution enables organizations to optimize their overall business efficiency. Are you searching for a customized solution designed to enhance your existing NetSuite equipment management system? Choose from Epiphany’s curated offerings, which include repair management, project profitability, and contract management solutions that cater specifically to your equipment management requirements. Our NetSuite consulting services are here to ensure that your account and products operate seamlessly. Unlike the machinery, turbines, and other equipment you manage, Epiphany’s repair management system, driven by NetSuite, is designed to be straightforward and user-friendly. By utilizing Epiphany’s repair management software, you can streamline your depot repair operations, making it uniquely suited to YOUR business and helping you create your own distinctive advantage. Experience a new level of operational efficiency that can transform the way you handle repairs.
Description
HeyOne is a cloud-based software solution designed specifically for dealers of forklifts and industrial equipment, rental services, and maintenance teams. This platform merges a product website and lead management inbox with comprehensive CRM workflows to handle customer inquiries, equipment configurations, quotes, approvals, orders, and payment schedules efficiently. Teams have the ability to associate deliveries with specific machines and their serial numbers, monitor hour-meter readings, document service histories, track maintenance schedules based on operational hours, and delegate repairs through technician work orders. A dedicated customer portal allows each client to access their fleet details, quotes, and service documentation seamlessly. The system also consolidates inquiries from website chats, forms, Facebook, Zalo, and phone hotlines into a unified queue, while providing catalog pages showcasing various equipment models. Additionally, its AI-powered assistant named Mira can create drafts for quotes, contacts, and notes, which can then be reviewed, integrating with ChatGPT and Claude through the MCP. Furthermore, users have the flexibility to export data in Excel format for further analysis or record-keeping. This comprehensive approach ensures that all aspects of customer interaction and equipment management are streamlined for optimal efficiency.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
ChatGPT
No
Claude
No
Facebook
No
Model Context Protocol (MCP)
No
NetSuite
Yes
Zalo
No
Integrations
ChatGPT
Yes
Claude
Yes
Facebook
Yes
Model Context Protocol (MCP)
Yes
NetSuite
No
Zalo
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$120/month
Web + CRM is $120/month per company and includes 5 people. Complete is $150/month for 10 people; Complete + Website is $220/month for 10 people. Annual prepayment discounts are 10% for one year or 20% for two years; taxes are extra. Additional users cost $75/month per pack of five.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Epiphany
Founded
2002
Country
United States
Website
epiphanyinc.net/repair-management/
Vendor Details
Company Name
TFV Industries
Founded
2026
Country
Vietnam
Website
heyone.app
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
No
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
Equipment Rental
Asset Tracking
No
Barcoding
No
Billing and Invoicing
No
Customer Management
No
Inventory Management
No
Maintenance Management
No
Order Management
No
Reservations Management
No
Utilization Reporting
No
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No