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ease
features
design
support

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Description

Epicor iScala presents a cost-effective yet robust suite of business solutions tailored for small to mid-sized enterprises, catering to both local and global markets. Its ease of replication makes it a valuable asset for large multinational corporations seeking a comprehensive, integrated ERP system across multiple locations. The latest iteration of Epicor iScala ERP brings notable enhancements aimed at enhancing user experience, expanding capabilities, and delivering greater value. It significantly strengthens security measures while offering a more user-friendly interface that can be customized to meet the needs of individual users, teams, or entire organizations. Additionally, it introduces an innovative mobile application compatible with Google Android and Apple iOS, designed to streamline and automate essential warehouse operations, with plans for additional applications in the pipeline. Moreover, substantial improvements have been made in areas such as Financial Management and Service and Contract Management, ensuring a more efficient overall experience for users. This comprehensive update positions Epicor iScala as a leading choice for businesses seeking to optimize their operational efficiency.

Description

S.C.A.L.A. serves as an all-in-one AI operating system designed for enterprises, integrating customer relationship management, business intelligence, scheduling, WhatsApp automation, and AI agents tailored for service-oriented sectors. Notable features include: - A suite of over 20 autonomous AI agents utilizing more than 30 MCP tool handlers actively in use - SARA, an AI-driven WhatsApp assistant that manages customer interactions around the clock in six languages, boasting response times under 800 milliseconds - Ready-made vertical dashboards catering to 20 different industries such as hospitality, restaurants, real estate, healthcare, beauty, automotive, and legal services - A collection of 131 complimentary business tools aimed at enhancing SEO, finance, and operational efficiency - The SCALA Score, a comprehensive B2B intelligence database containing over 252 million company records sourced from more than 40 government registries - Multi-model AI routing capabilities incorporating Claude, Mistral, and Gemini technologies to avoid dependency on a single vendor - Fully compliant with GDPR regulations and based in Milan, Italy - SARA is available as open source under the AGPL-3.0 license. For pricing, S.C.A.L.A. offers a 14-day free trial, followed by subscription options priced at EUR 97 per month for the Growth plan or EUR 197 per month for the Scale plan, making it accessible for various business needs and sizes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Cargoson Yes 
Epicor FP&A Yes 
FairPlanner Yes 
Jet Analytics Yes 
Longview Tax Yes 

Integrations

Cargoson No 
Epicor FP&A No 
FairPlanner No 
Jet Analytics No 
Longview Tax No 

Pricing Details

$1000 one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

$97/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Epicor Software

Founded

1972

Country

United States

Website

www.epicor.com/en/products/enterprise-resource-planning-erp/iscala/

Vendor Details

Company Name

Binda Alessandro

Founded

2025

Country

Italy

Website

get-scala.com

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management Yes 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping No 
Process Modeling & Design Yes 
Visual Workflow Management No 

ERP

Accounting Integration Yes 
Accounting Management Yes 
CRM Yes 
Dashboard Yes 
Distribution Management Yes 
Enterprise Asset Management Yes 
Financial Management Yes 
HR Management Yes 
Inventory Management Yes 
Order Management Yes 
Project Management Yes 
Purchase Order Management Yes 
Purchasing Yes 
Reporting/Analytics Yes 
Sales Management Yes 
Supply Chain Management Yes 
Warehouse Management Yes 

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

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