Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Epicor Prism is an innovative application powered by AI, aimed at boosting team efficiency and offering a competitive edge through insightful analytics. Drawing on over five decades of expertise in ERP, it seamlessly integrates a network of specialized AI agents tailored to specific industries alongside robust ERP and data frameworks. This integration streamlines access to essential systems while employing a conversational chat interface to facilitate automated interactions between humans and machines, ultimately enhancing business outcomes. By harnessing vital insights and deploying vertical AI agents, Prism significantly reduces time spent on tasks by incorporating generative AI features—such as advanced language models and retrieval-augmented generation—directly into Epicor's top-tier ERP solutions and business applications. Created through close collaboration with clients, Prism redefines operational processes and heralds a new era of ERP tailored for manufacturers, distributors, and retailers, ensuring that businesses are equipped to meet the challenges of an evolving market landscape.
Description
Prism stands out as the preferred choice for businesses that require a robust solution for either handling high transaction volumes or catering to unique, high-ticket sales, ensuring that your customers receive the exceptional service they expect. It offers a comprehensive, user-friendly solution that stands out in the market due to its speed and precision, delivering real-time data directly to your main office from the registers. The information is transmitted instantly via high-speed DSL connections, allowing for seamless credit, debit, and gift card transactions. Additionally, the system is highly customizable, enabling you to minimize keystrokes according to your specifications; for instance, if layaway options are not part of your offering, they can be easily disabled, ensuring that your staff only sees relevant options. With multiple levels of checks and balances integrated into the design, Prism guarantees the utmost accuracy of the data received, so you can make informed decisions confidently. By choosing Prism, you are equipping your business with a tool that not only meets but exceeds your operational needs.
API Access
Has API
No
API Access
Has API
No
Integrations
Epicor Kinetic
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$12000 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Epicor Software
Founded
1972
Country
United States
Website
www.epicor.com/en-us/products/ai-powered-applications/prism/
Vendor Details
Company Name
Merchant Technologies
Founded
1985
Country
United States
Website
www.mtpos.com
Product Features
Artificial Intelligence
Chatbot
No
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
No
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
ERP
Accounting Integration
No
Accounting Management
No
CRM
No
Dashboard
No
Distribution Management
No
Enterprise Asset Management
No
Financial Management
No
HR Management
No
Inventory Management
No
Order Management
No
Project Management
No
Purchase Order Management
No
Purchasing
No
Reporting/Analytics
No
Sales Management
No
Supply Chain Management
No
Warehouse Management
No
Product Features
Order Entry
Back Order Management
Yes
Customer Database
Yes
Inventory Management
Yes
Order Fulfillment
Yes
Order Management
Yes
Real Time Order Entry
Yes
Remote Order Entry
Yes
Shipping Management
Yes
Warehouse Management
Yes
Point of Sale
Barcode Scanning
Yes
Commission Management
Yes
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
Yes
Electronic Signature
Yes
Gift Card Management
Yes
Loyalty Program
No
Multi-Location
Yes
Restaurant POS
No
Retail POS
Yes
Returns Management
Yes
eCommerce Integration
Yes
Retail Management
CRM
Yes
Commission Management
Yes
Email Marketing
Yes
Employee Management
Yes
Loyalty Program
Yes
Mail Order
Yes
Merchandise Management
Yes
Multi-Location
Yes
Order Management
Yes
Purchase Order Management
Yes
Reporting/Analytics
Yes
Returns Management
Yes
eCommerce
Yes