Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Integrated Service Estimator is an innovative and user-centric tool that has assisted countless automotive service establishments in optimizing their processes for creating precise and professional repair estimates while efficiently sourcing essential replacement components. This solution is perfect for any service shop aiming to enhance its revenue and profit margins. With the capability to deliver comprehensive estimates in under two minutes, it also minimizes costly estimating inaccuracies, fosters new service opportunities, and boosts both closing rates and customer satisfaction. For over five decades, Epicor has empowered automotive companies to integrate each facet of the aftersales landscape, leading to improved operational efficiency and accelerated, more lucrative growth. The Integrated Service Estimator not only enables dealerships to excel as leading suppliers of parts, tires, and services for a wide range of vehicle makes, models, and years but also simplifies the processes of estimating, sourcing, inventory management, and parts delivery. Additionally, it uncovers hidden parts and service opportunities, helping businesses thrive in a competitive market. By leveraging this tool, service providers can ensure they remain at the forefront of the automotive industry.
Description
Need for Service is an all-in-one management solution designed exclusively for auto repair shops and service centers. It enhances everyday operations by integrating job scheduling, digital work orders, and real-time tracking of repair statuses within a single platform. With this software, shop owners and technicians can efficiently oversee customer information, vehicle histories, and service bookings, leading to a significant reduction in paperwork and the likelihood of human errors.
The platform also facilitates invoicing and estimates, enabling staff to produce precise quotes and bill clients seamlessly through the system. Additionally, it provides inventory and parts management, allowing shops to keep an eye on stock levels, reorder supplies promptly, and prevent setbacks due to absent components. Communication tools built into the platform ensure that customers receive timely updates regarding the progress of their repairs, estimated completion dates, and reminders for pickup through SMS or email.
Furthermore, Need for Service includes robust reporting and analytics capabilities, equipping owners with valuable insights into shop efficiency, technician output, and revenue patterns, all of which can help inform strategic decisions for growth and improvement. This comprehensive software not only simplifies operations but also enhances the overall customer experience, making it an indispensable tool for auto repair businesses.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Ally Invest
Yes
AutoDealer Plus
Yes
AutoFluent
Yes
AutoShop
Yes
COSTAR
Yes
Service-Intel
Yes
Shop4D
Yes
Shopmonkey
Yes
TCS
Yes
Tire Guru
Yes
Integrations
Ally Invest
No
AutoDealer Plus
No
AutoFluent
No
AutoShop
No
COSTAR
No
Service-Intel
No
Shop4D
No
Shopmonkey
No
TCS
No
Tire Guru
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$150/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Epicor
Founded
1972
Country
United States
Website
www.epicor.com/en-us/products/service-management/integrated-service-estimator/
Vendor Details
Company Name
Need for Service
Founded
2021
Country
Estonia
Website
needforservice.app/
Product Features
Auto Repair
Billing & Invoicing
No
CRM
No
Digital Vehicle Inspections (DVI)
No
Inventory Management
No
Labor Rates
No
Maintenance Scheduling
No
Parts Management
No
Quotes / Estimates
No
Service History
No
VIN Lookup
No
Vehicle Tracking
No
Work Order Management
No
Product Features
Auto Repair
Billing & Invoicing
No
CRM
No
Digital Vehicle Inspections (DVI)
No
Inventory Management
No
Labor Rates
No
Maintenance Scheduling
No
Parts Management
No
Quotes / Estimates
No
Service History
No
VIN Lookup
No
Vehicle Tracking
No
Work Order Management
No