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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Integrated Service Estimator is an innovative and user-centric tool that has assisted countless automotive service establishments in optimizing their processes for creating precise and professional repair estimates while efficiently sourcing essential replacement components. This solution is perfect for any service shop aiming to enhance its revenue and profit margins. With the capability to deliver comprehensive estimates in under two minutes, it also minimizes costly estimating inaccuracies, fosters new service opportunities, and boosts both closing rates and customer satisfaction. For over five decades, Epicor has empowered automotive companies to integrate each facet of the aftersales landscape, leading to improved operational efficiency and accelerated, more lucrative growth. The Integrated Service Estimator not only enables dealerships to excel as leading suppliers of parts, tires, and services for a wide range of vehicle makes, models, and years but also simplifies the processes of estimating, sourcing, inventory management, and parts delivery. Additionally, it uncovers hidden parts and service opportunities, helping businesses thrive in a competitive market. By leveraging this tool, service providers can ensure they remain at the forefront of the automotive industry.

Description

JOY is an innovative artificial intelligence created to transform the realm of remote diagnostics within the automotive sector. More than just a piece of technology, JOY functions as a reliable ally, gathering, analyzing, and refining data from various manufacturers through our sophisticated remote diagnostics system. JOY serves as both an intelligent tool and a dependable partner, assisting customers and automotive professionals in pinpointing and resolving technical issues more swiftly and effectively. With her inherent capacity for learning, JOY continually enhances her intelligence with each interaction and new data she processes. By leveraging our remote diagnostics platform alongside JOY, vehicle issues can be identified and addressed with greater speed and precision. JOY's ability to collect and analyze information from a variety of manufacturers allows her to discern and recognize patterns in faults across different brands, ultimately leading to improved diagnostic accuracy. This multifaceted approach not only streamlines the diagnostic process but also empowers technicians with deeper insights into vehicle performance trends.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Ally Invest Yes 
AutoDealer Plus Yes 
AutoFluent Yes 
AutoShop Yes 
COSTAR Yes 
Service-Intel Yes 
Shop4D Yes 
Shopmonkey Yes 
TCS Yes 
Tire Guru Yes 
TireShop Yes 
TireSoft Yes 

Integrations

Ally Invest No 
AutoDealer Plus No 
AutoFluent No 
AutoShop No 
COSTAR No 
Service-Intel No 
Shop4D No 
Shopmonkey No 
TCS No 
Tire Guru No 
TireShop No 
TireSoft No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Epicor

Founded

1972

Country

United States

Website

www.epicor.com/en-us/products/service-management/integrated-service-estimator/

Vendor Details

Company Name

DC Connected Car

Founded

2020

Country

Germany

Website

www.dc-connected.ai/en

Product Features

Auto Repair

Billing & Invoicing No 
CRM No 
Digital Vehicle Inspections (DVI) No 
Inventory Management No 
Labor Rates No 
Maintenance Scheduling No 
Parts Management No 
Quotes / Estimates No 
Service History No 
VIN Lookup No 
Vehicle Tracking No 
Work Order Management No 

Product Features

Auto Repair

Billing & Invoicing No 
CRM No 
Digital Vehicle Inspections (DVI) No 
Inventory Management No 
Labor Rates No 
Maintenance Scheduling No 
Parts Management No 
Quotes / Estimates No 
Service History No 
VIN Lookup No 
Vehicle Tracking No 
Work Order Management No 

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