Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your customer-focused strategies while gaining valuable insights through our innovative CRM platform. Epicor CRM equips you with the necessary data and control to ensure a superior customer experience at every interaction. With Kinetic, the newly branded Epicor ERP, advanced collaboration features link employees, departments, and supply chain partners, enabling your organization to respond more swiftly and effectively. This powerful CRM solution helps accelerate supply chain operations, allowing you to stay competitive on a global scale. By improving coordination from raw materials to finished goods, you can effectively reduce costs and boost profitability. Furthermore, a data-driven approach to customer experience will ensure that your clients' expectations for accuracy, inventory management, product delivery, and service are consistently met. Additionally, our web-based solutions are tailored specifically for customer retention in the automotive service sector, ensuring sustained engagement and loyalty.
Description
Kinetic serves as the foundational data layer for e-commerce, initiating within the inbox and broadening to encompass the entire customer experience. Direct-to-consumer (D2C) brands leverage Kinetic to incorporate engaging product quizzes, preference forms, surveys, NPS, and requests for reviews right within their Klaviyo emails, enabling customers to interact without ever leaving their inbox. The forms are designed to work seamlessly in Apple Mail, Gmail, and Yahoo, while also offering an elegant webform alternative for all other email clients, ensuring comprehensive recipient engagement. With a user-friendly drag-and-drop builder, marketing teams can create and deploy forms independently of developers, while the native Klaviyo synchronization captures every response—partial or complete—directly into subscriber profiles for immediate integration into segments and automated flows. Kinetic is utilized in various customer interactions, including welcome journeys, progressive profiling, post-purchase follow-ups, win-back campaigns, abandonment recovery, NPS surveys, product discovery tools, and review solicitation, with the same robust form framework extending beyond emails to cover on-site interactions and other customer touchpoints as brands enhance their zero-party data initiatives. This versatility allows brands to cultivate richer customer insights and foster deeper relationships with their audience over time.
API Access
Has API
No
API Access
Has API
No
Integrations
Codeless Platforms BPA Platform
Yes
DataBlend
Yes
Epicor ECM AP Automation
Yes
Epicor FP&A
Yes
Epicor Financials
Yes
Epicor Tax Connect
Yes
Epicor Vision
Yes
Epicor Vista Market Share
Yes
Klaviyo
No
Nextbitt
Yes
Integrations
Codeless Platforms BPA Platform
No
DataBlend
No
Epicor ECM AP Automation
No
Epicor FP&A
No
Epicor Financials
No
Epicor Tax Connect
No
Epicor Vision
No
Epicor Vista Market Share
No
Klaviyo
Yes
Nextbitt
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
49€/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Epicor Software
Founded
1972
Country
United States
Website
www.epicor.com
Vendor Details
Company Name
Kinetic Software GmbH
Founded
2025
Country
Germany
Website
www.usekinetic.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
eCommerce Marketing
AB Testing
Yes
Abandoned Cart Email
Yes
Analytics / ROI Tracking
Yes
Customer Data Profiles
Yes
Dynamic Content
Yes
Email Marketing
Yes
Email Personalization
Yes
Facebook Ads
No
Google Ads
No
Product Recommendations
Yes
Push Notifications
No
Retargeting
No
SMS Marketing
No
Search Marketing
No
Segmentation
Yes
Signup Forms & Popups
Yes
Social Marketing
No
Triggered Emails
No
Website Visitor Tracking
No
Online Form Builders
Artificial Intelligence
Yes
Assign Roles / Permissions
No
Collaboration Tools
No
Conversational Forms
No
Data Tables
No
Drag & Drop / No Code
Yes
Export to PDF
No
HIPAA Compliant
No
Import Existing Forms
No
Mobile Forms
Yes
Offline Forms
No
Pre-made Templates
Yes
Quizzes / Questionnaires
Yes
Reporting / Data Visualization
No
Signup Forms
Yes
Surveys
Yes