Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance your customer-focused strategies while gaining valuable insights through our innovative CRM platform. Epicor CRM equips you with the necessary data and control to ensure a superior customer experience at every interaction. With Kinetic, the newly branded Epicor ERP, advanced collaboration features link employees, departments, and supply chain partners, enabling your organization to respond more swiftly and effectively. This powerful CRM solution helps accelerate supply chain operations, allowing you to stay competitive on a global scale. By improving coordination from raw materials to finished goods, you can effectively reduce costs and boost profitability. Furthermore, a data-driven approach to customer experience will ensure that your clients' expectations for accuracy, inventory management, product delivery, and service are consistently met. Additionally, our web-based solutions are tailored specifically for customer retention in the automotive service sector, ensuring sustained engagement and loyalty.

Description

Epicor Services presents a robust suite of software solutions designed for service businesses, empowering you to effectively manage resources, oversee service delivery, enhance financial operations, and evaluate performance across your entire organization. By leveraging cutting-edge technology, Epicor Service Business Software offers a real-time and precise overview of your service operations, allowing you to take proactive management decisions with assurance. The integrated business process management system provides the adaptability necessary for your evolving business landscape. Our team of professional consultants consists of highly experienced individuals with extensive industry knowledge, all supported by a proven history of successful implementations on a global scale. With a combination of local insights and a worldwide perspective, our international teams ensure that your business and ERP solutions remain optimized, no matter where you operate. This holistic approach guarantees that your service organization is not only efficient but also primed for future growth and innovation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

COZYROC SSIS+ Suite Yes 
DataBlend Yes 
Epicor ECM AP Automation Yes 
Epicor Tax Connect Yes 
Epicor Vision Yes 
Epicor Vista Market Share Yes 
Kognitos Yes 
Manthan CDP++ Yes 
Nextbitt Yes 
Orchid Pay Yes 
Orchid eStorage Yes 
Payference Yes 
ReturnPro Yes 
Simba Yes 
TOOLBX Yes 
UROUTE Yes 
VKS Yes 
Vergo Yes 
Visual Planning Yes 
servis.ai Yes 

Integrations

COZYROC SSIS+ Suite No 
DataBlend No 
Epicor ECM AP Automation No 
Epicor Tax Connect No 
Epicor Vision No 
Epicor Vista Market Share No 
Kognitos No 
Manthan CDP++ No 
Nextbitt No 
Orchid Pay No 
Orchid eStorage No 
Payference No 
ReturnPro No 
Simba No 
TOOLBX No 
UROUTE No 
VKS No 
Vergo No 
Visual Planning No 
servis.ai No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Epicor Software

Founded

1972

Country

United States

Website

www.epicor.com

Vendor Details

Company Name

Epicor Software

Founded

1972

Country

United States

Website

www.epicor.com/en-us/services/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools Yes 
Document Management Yes 
Portfolio Management Yes 
Project Management Yes 
Proposal Generation Yes 
Quote Management Yes 
Resource Management Yes 
Time & Expense Tracking Yes 

Time Tracking

Automatic Time Capture No 
Billable & Non-Billable Hours No 
Billing & Invoicing Yes 
Employee Database Yes 
Expense Tracking No 
Mobile Time Tracking No 
Multiple Billing Rates Yes 
Offline Time Tracking Yes 
Online Time Tracking Yes 
Overtime Calculation Yes 
Time per Project Reporting Yes 
Timesheet Management Yes 
Vacation / Leave Tracking No 

Alternatives

Aligner ERP Reviews

Aligner ERP

Upturn Technology Private Limited

Alternatives

Asseco QASIDA Reviews

Asseco QASIDA

Asseco Solutions, a.s.
Birdview PSA Reviews

Birdview PSA

Logic Software
Epicor Kinetic Reviews

Epicor Kinetic

Epicor Software
Epicor Payment Exchange Reviews

Epicor Payment Exchange

Epicor Software