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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Enhance your customer-focused strategies while gaining valuable insights through our innovative CRM platform. Epicor CRM equips you with the necessary data and control to ensure a superior customer experience at every interaction. With Kinetic, the newly branded Epicor ERP, advanced collaboration features link employees, departments, and supply chain partners, enabling your organization to respond more swiftly and effectively. This powerful CRM solution helps accelerate supply chain operations, allowing you to stay competitive on a global scale. By improving coordination from raw materials to finished goods, you can effectively reduce costs and boost profitability. Furthermore, a data-driven approach to customer experience will ensure that your clients' expectations for accuracy, inventory management, product delivery, and service are consistently met. Additionally, our web-based solutions are tailored specifically for customer retention in the automotive service sector, ensuring sustained engagement and loyalty.

Description

Accelerate customer transactions while enabling your team to deliver exceptional service. The Epicor Payment Gateway facilitates over one million daily transactions across more than 10,000 locations, ensuring affordability, security, and thoroughness. Optimize your inventory investments by making informed decisions regarding purchasing, stock levels, and pricing strategies. Expand your sales potential and enhance customer convenience by establishing an online selling platform. Strengthen customer loyalty by providing tailored recommendations and rewards that encourage repeat visits. Keep an eye on your business performance in real-time, gaining insights into all operational activities. Increase profitability by strategically pricing products at optimal times. By utilizing advanced business management tools, you can dedicate more time to customer engagement and less to mundane administrative tasks. Seamlessly oversee your entire specialty retail operation with specific features designed for your needs, and effectively analyze and adjust pricing based on category metrics. Additionally, leveraging these tools will empower you to respond quickly to market changes and customer demands.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Epicor Vision Yes 
Epicor Vista Market Share Yes 
Codeless Platforms BPA Platform Yes 
DataBlend Yes 
Epicor FP&A Yes 
Epicor Financials Yes 
Epicor Kinetic Yes 
Latitude WMS No 
Orchid Pay Yes 
Orchid eCommerce Yes 
Phocas Software No 
Protected Flow Manufacturing No 
RFID4U Yes 
Sage CRM No 
Simba Yes 
SugarCRM Yes 
UROUTE Yes 
UnForm No 
servis.ai Yes 

Integrations

Epicor Vision Yes 
Epicor Vista Market Share Yes 
Codeless Platforms BPA Platform No 
DataBlend No 
Epicor FP&A No 
Epicor Financials No 
Epicor Kinetic No 
Latitude WMS Yes 
Orchid Pay No 
Orchid eCommerce No 
Phocas Software Yes 
Protected Flow Manufacturing Yes 
RFID4U No 
Sage CRM Yes 
Simba No 
SugarCRM No 
UROUTE No 
UnForm Yes 
servis.ai No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Epicor Software

Founded

1972

Country

United States

Website

www.epicor.com

Vendor Details

Company Name

Epicor

Founded

1972

Country

United States

Website

www.epicor.com/en-us/industry-productivity-solutions/retail/platforms/eagle/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Retail Management

CRM No 
Commission Management No 
Email Marketing No 
Employee Management No 
Loyalty Program No 
Mail Order No 
Merchandise Management No 
Multi-Location No 
Order Management No 
Purchase Order Management No 
Reporting/Analytics No 
Returns Management No 
eCommerce No 

Retail POS Systems

Barcode Scanning No 
Commission Management No 
Discount Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program Support No 
Pricing Management No 
Returns Tracking No 
Sales Tracking No 
Touch Screen No 
eCommerce No 

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