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ease
features
design
support

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Description

Streamline compliance, boost revenue, and decrease labor expenses with an all-in-one platform for HR, workforce management, and onboarding. Easily gather and monitor the vaccination status of your employees across the organization. Our data-driven rostering, enhanced by AI, optimizes revenue, ensures regulatory adherence, and minimizes labor costs effectively. Understanding that initial impressions are crucial, we provide an integrated HR workflow tool that extends beyond onboarding to enhance the overall employee experience. With customizable HR, workforce management, and time and attendance capabilities, our solution aligns with your business's varying needs, regardless of their complexity. Our sophisticated headcount algorithm analyzes your demand forecasts against established headcount criteria and ratios, offering a detailed view of when and where staffing is required. In a unique approach, we also provide insights into the reasoning behind staffing needs. By merging your demand analytics with a tailored forecasting algorithm, we aim to mitigate both overstaffing and understaffing challenges. Furthermore, our AI seamlessly integrates headcount requirements with shift regulations and incorporates human-like considerations, ensuring a bias toward consistent working patterns. This comprehensive system ultimately empowers businesses to operate more efficiently and effectively.

Description

At Intellicus, we recognize that Business Process Management (BPM) organizations require a contemporary Workforce Management (WFM) solution to adapt to the swiftly evolving demands of customers. Flow is an innovative WFM solution equipped with the agility and capabilities to transform obstacles into opportunities for expansion, enabling BPMs to achieve a balance between profitability and the increasing customer desire for a rich multi-channel experience. Regardless of where your data is stored or the systems you opt to implement, you can gain comprehensive visibility across various locations and sources, leading to actionable insights. With the infusion of AutoML in your contact center, you can quickly and accurately forecast and plan to enhance productivity. Flow empowers BPMs to navigate real-world complexities, ensuring that they are always prepared to manage any potential crisis. Utilizing machine learning, you can strategically schedule the appropriate number and types of shifts, effectively minimizing inefficiencies without the burdensome manual effort. By delegating the administrative responsibilities of scheduling and rostering to Flow, you can focus on providing excellent service to your customers. Moreover, you will receive the necessary insights precisely when and how you need them, allowing you to exceed every performance indicator. With Flow, BPMs can truly revolutionize their operations and elevate their service quality.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Dropbox Yes 
Fedelta Point of Sale Yes 
MYOB Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Workconex Yes 
Xero Yes 
intelliHR Yes 

Integrations

Dropbox No 
Fedelta Point of Sale No 
MYOB No 
QuickBooks Online No 
QuickBooks Online Advanced No 
Workconex No 
Xero No 
intelliHR No 

Pricing Details

$3 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ento

Founded

2009

Country

Australia

Website

ento.com

Vendor Details

Company Name

Intellicus Technologies

Founded

2004

Country

India

Website

intellicus.com/flow/

Product Features

Workforce Management

Budgeting & Forecasting Yes 
Contractor Management No 
Employee Lifecycle Management Yes 
Labor Projection Yes 
Performance Appraisal No 
Recruiting Management No 
Scheduling Yes 
Skills Tracking Yes 
Time & Attendance Yes 
Variable Workforce Yes 

Product Features

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling No 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

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