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Description
Enterpret empowers businesses to effectively analyze customer feedback on a large scale. We address intricate challenges in areas such as NLP, machine learning operations, analytics, and data visualization. Our mission revolves around alleviating customer pain points by continuously identifying and addressing their most significant challenges. Our achievements reflect our aspirations, as we set ambitious targets and commit to reaching them. Any setbacks we experience serve as valuable lessons that drive our improvement. Our comprehensive system for interpreting customer feedback guarantees that you prioritize building the most essential features first. By integrating user feedback with behavioral segments, you can optimize your processes and reduce the time needed for conducting user interviews and surveys, ultimately enhancing your product development strategy. This approach not only streamlines your efforts but also strengthens your connection with your customer base.
Description
Luminoso transforms unstructured text data to business-critical insights. We empower organizations to interpret and act on the information people give us by using common-sense artificial intelligence. Luminoso requires little setup, maintenance or training. It also doesn't require any data input. Luminoso combines the world's best natural language understanding technology with a vast knowledgebase to learn words from context - just like humans - and accurately analyze text in minutes instead of months. Our software offers native support in more than a dozen languages so leaders can quickly explore data relationships, make sense out of feedback, and triage queries to drive value. Luminoso, a privately held company, is headquartered in Boston MA.
API Access
Has API
No
API Access
Has API
No
Integrations
Amplitude
Yes
Delighted
Yes
Discord
Yes
Discourse
Yes
Freshchat
Yes
Front
Yes
Gong
Yes
Intercom
Yes
Kustomer
Yes
LiveChat
Yes
Integrations
Amplitude
No
Delighted
No
Discord
No
Discourse
No
Freshchat
No
Front
No
Gong
No
Intercom
No
Kustomer
No
LiveChat
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$1250/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Enterpret
Founded
2020
Country
United States
Website
www.enterpret.com
Vendor Details
Company Name
Luminoso Technologies Inc.
Founded
2010
Country
United States
Website
luminoso.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
No
Survey Management
No
Data Analysis
Data Discovery
No
Data Visualization
No
High Volume Processing
No
Predictive Analytics
No
Regression Analysis
No
Sentiment Analysis
No
Statistical Modeling
No
Text Analytics
No
Qualitative Data Analysis
Annotations
No
Collaboration
No
Data Visualization
No
Media Analytics
No
Mixed Methods Research
No
Multi-Language
No
Qualitative Comparative Analysis
No
Quantitative Content Analysis
No
Sentiment Analysis
No
Statistical Analysis
No
Text Analytics
No
User Research Analysis
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Text Mining
Boolean Queries
No
Document Filtering
No
Graphical Data Presentation
No
Language Detection
No
Predictive Modeling
No
Sentiment Analysis
No
Summarization
No
Tagging
No
Taxonomy Classification
No
Text Analysis
No
Topic Clustering
No
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
Yes
Survey Management
No
Text Analysis
Yes
Trend Analysis
No
Data Analysis
Data Discovery
Yes
Data Visualization
Yes
High Volume Processing
Yes
Predictive Analytics
Yes
Regression Analysis
No
Sentiment Analysis
Yes
Statistical Modeling
No
Text Analytics
Yes
Experience Management
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
Yes
Survey Management
No
Text Analysis
Yes
Trend Analysis
No
Machine Learning
Deep Learning
Yes
ML Algorithm Library
No
Model Training
Yes
Natural Language Processing (NLP)
Yes
Predictive Modeling
No
Statistical / Mathematical Tools
No
Templates
No
Visualization
Yes
Natural Language Processing
Co-Reference Resolution
No
In-Database Text Analytics
Yes
Named Entity Recognition
No
Natural Language Generation (NLG)
No
Open Source Integrations
No
Parsing
Yes
Part-of-Speech Tagging
Yes
Sentence Segmentation
No
Stemming/Lemmatization
Yes
Tokenization
Yes
Predictive Analytics
AI / Machine Learning
Yes
Benchmarking
No
Data Blending
No
Data Mining
No
Demand Forecasting
No
For Education
No
For Healthcare
No
Modeling & Simulation
No
Sentiment Analysis
Yes
Qualitative Data Analysis
Annotations
No
Collaboration
No
Data Visualization
Yes
Media Analytics
No
Mixed Methods Research
Yes
Multi-Language
Yes
Qualitative Comparative Analysis
Yes
Quantitative Content Analysis
Yes
Sentiment Analysis
Yes
Statistical Analysis
Yes
Text Analytics
Yes
User Research Analysis
Yes
Text Mining
Boolean Queries
No
Document Filtering
Yes
Graphical Data Presentation
Yes
Language Detection
No
Predictive Modeling
No
Sentiment Analysis
Yes
Summarization
Yes
Tagging
Yes
Taxonomy Classification
Yes
Text Analysis
Yes
Topic Clustering
Yes
