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Average Ratings 3 Ratings

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support

Description

Enterpret empowers businesses to effectively analyze customer feedback on a large scale. We address intricate challenges in areas such as NLP, machine learning operations, analytics, and data visualization. Our mission revolves around alleviating customer pain points by continuously identifying and addressing their most significant challenges. Our achievements reflect our aspirations, as we set ambitious targets and commit to reaching them. Any setbacks we experience serve as valuable lessons that drive our improvement. Our comprehensive system for interpreting customer feedback guarantees that you prioritize building the most essential features first. By integrating user feedback with behavioral segments, you can optimize your processes and reduce the time needed for conducting user interviews and surveys, ultimately enhancing your product development strategy. This approach not only streamlines your efforts but also strengthens your connection with your customer base.

Description

Businesses that are customer-centric want to know which issues are affecting their customers' journey. It's difficult to create a data-driven strategy to address these issues effectively. Keatext gives a head-start by analyzing feedback, generating AI-based suggestions on what to tackle first and delivering them in a report that is ready to share. Assess your customer experience strengths and weaknesses based on the impact they have on customer satisfaction. AI-based recommendations will bring you the most important issues. Get an executive summary using GPT's language-generation to deliver Keatext recommendations in a report that's ready to share. Monitor and discover trends in customer satisfaction with a customizable dashboard. Connect to your preferred platform such as Zendesk Surveymonkey ServiceNow Qualtrics.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

SurveyMonkey
Amplitude
App Store
Delighted
Discord
Discourse
Freshchat
Front
Gong
Google Play
Kustomer
ServiceNow
Snowflake
Stella Connect
Typeform
Zapier
Zendesk
Zendesk Chat
Zoho Desk

Integrations

SurveyMonkey
Amplitude
App Store
Delighted
Discord
Discourse
Freshchat
Front
Gong
Google Play
Kustomer
ServiceNow
Snowflake
Stella Connect
Typeform
Zapier
Zendesk
Zendesk Chat
Zoho Desk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$550/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Enterpret

Founded

2020

Country

United States

Website

www.enterpret.com

Vendor Details

Company Name

Keatext

Founded

2010

Country

Canada

Website

www.keatext.ai/

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

NPS

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

NPS

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

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