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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Explore the potential that awaits you through our informative videos and documents showcasing how to effectively utilize our framework. Entellio is not merely a single cognitive bot but a comprehensive bot framework that facilitates the seamless creation of new bots. It features an innovative card system that enables you to tailor responses or substitute standard responses and error messages with personalized, configured ones through a specialized bot response editor. This framework streamlines interactions with intricate enterprise systems and reduces the burdens of labor-intensive business and supply chain processes. Additionally, it broadens our brand's presence by fostering consistent and intuitive engagement with customers at every interaction point. Furthermore, bot administrators can refine their bot's personality by crafting suitable replies when user inquiries go unanswered, enhancing the overall user experience. Ultimately, this capability not only improves communication but also strengthens customer relationships.

Description

Feedyou is an innovative platform that leverages conversational and generative AI technology, allowing businesses to design, launch, and oversee AI-driven virtual assistants such as text chatbots, voicebots, emailbots, and comprehensive AI knowledge repositories. This platform effectively streamlines repetitive communication and support tasks across a variety of channels, including websites, mobile applications, telephone systems, messaging services, and internal infrastructures, thereby enhancing user engagement, accelerating response times, and boosting overall operational efficiency. Users can easily develop and tailor their assistants without any programming knowledge and benefit from its multilingual natural language understanding capabilities. Furthermore, Feedyou seamlessly integrates with various systems like CRMs, ERPs, ATS, helpdesk solutions, and e-commerce platforms, facilitating personalized interactions while automating responses to frequently asked questions, handling customer service requests, managing HR and back-office functions, and providing support for e-commerce inquiries and internal IT helpdesk issues. The versatility of Feedyou’s AI virtual assistants extends to making and receiving phone calls, interpreting caller intent within context, managing multiple interactions simultaneously, and transitioning to live agents whenever necessary, ensuring a smooth user experience. By combining these features, Feedyou empowers organizations to optimize their communication strategies and significantly enhance customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SymphonyAI Apex Yes 

Integrations

SymphonyAI Apex No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Entellio

Website

entellio.techmahindra.com

Vendor Details

Company Name

Feedyou

Founded

2017

Country

Czech Republic

Website

feedyou.ai/

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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