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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The casino management system serves as an all-encompassing solution for overseeing and managing various aspects of casino operations. It offers complete oversight of financial transactions along with thorough historical records. The system is designed with high reliability and meticulous attention to detail, allowing for the optimization of workflows. This improvement leads to enhanced performance in individual tasks and a more efficient allocation of staff resources. As a result, it functions as an invaluable tool for managing both gaming equipment and casino personnel while also enhancing guest services. The user experience is significantly improved with a 480 x 272 display that features a capacitive touch screen, known for its superior sensitivity and clarity compared to traditional resistive touch screens. Additionally, all information is securely stored in non-volatile memory, ensuring data integrity. The combination of a high-resolution display, quality touch interface, and a reliable power supply with UPS functionality further contributes to the system's robustness and effectiveness in a bustling casino environment. This comprehensive system not only streamlines operations but also elevates the overall experience for both staff and patrons alike.

Description

ProfitWatch Call Accounting is an exceptionally intuitive call accounting system tailored specifically for the hospitality industry. With its ability to integrate effortlessly with a wide range of PBX and PMS systems, ProfitWatch provides hotels, motels, casinos, resorts, spas, and cruise lines with a robust yet straightforward solution for managing their communications and much more. It features several pricing options that enable users to implement promotional rates for guests, thereby incentivizing phone usage. Users can generate invoices on demand or set them to be automatically created, allowing for printing, saving to a file, or emailing as necessary. Additionally, the system ensures that users receive instant alerts through email, SMS, and screen notifications when an emergency call is made anywhere on the premises, enhancing overall safety and responsiveness. This comprehensive approach not only streamlines call management but also significantly improves guest experience and operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ensico

Country

Slovenia

Website

www.ensico.com/casino-management/

Vendor Details

Company Name

Metropolis Technologies

Founded

1993

Country

United States

Website

www.metropolis.com

Product Features

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log Yes 

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