Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Create professional online surveys effortlessly, customizing them to meet your specific requirements. Analyze real-time results efficiently, which ultimately saves you valuable time! Collect feedback from diverse sources instantaneously and effectively. This tool is highly beneficial for both crafting and distributing surveys. With a user-friendly design, it provides graphical insights into the data gathered. You can plan, track, assess, and manage feedback from a variety of channels. Our software offers a range of charts and data visualizations to enhance your understanding of respondent engagement. Furthermore, you can export complete survey data in multiple formats, such as SPSS and Microsoft Excel, accommodating both novices and seasoned professionals. You can also export and print comprehensive survey reports in PDF format. We believe that the true value of our software lies in its ability to cater to your needs while ensuring that the interface remains intuitive and accessible. This focus on usability during the survey and data collection process has led to the satisfaction of over 10,000 customers who appreciate our streamlined interface. Additionally, we continuously strive to improve user experience based on customer feedback and evolving requirements.
Description
Gather feedback both online and offline through a dedicated iFEEDBACK® terminal in your establishment or by utilizing iFEEDBACK® integrations on your website. By pinpointing negative ratings, you can respond promptly and manage all feedback centrally through the iFEEDBACK® Helpdesk, where you can create tickets and campaigns for both customers and employees. Seamlessly integrate with platforms like Google, Facebook, and Tripadvisor to address feedback in real-time, ensuring automatic ticket generation and an efficient CRM system. This streamlined approach not only boosts your efficiency but also enhances your ratings, leading to increased sales with minimal effort. Showcase your ratings to your customers to build trust and simultaneously improve conversion rates for bookings and purchases. The solution is tailored for businesses of all sizes, allowing you to easily collect offline feedback with our convenient portable terminals, which come equipped with a genuine iPad. Furthermore, you can manage reviews from your business, website, and various online platforms all from a single, user-friendly interface, making it easier than ever to maintain a positive reputation.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
enquete.com
Founded
2012
Website
www.enquete.com/en/
Vendor Details
Company Name
BHM Media Solutions
Founded
2008
Country
Germany
Website
www.ifeedback.de/en/
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
Yes
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No