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Description
Everything you need for an effective research system. Centralize all your research data, improve collaboration and standardize your research process. Share your insights easily. Keep your classification system organized. It is easy to manage tags, properties, and labels. Data security and privacy compliance. Trusted by public and private companies around the globe. Analyze your data to create useful reports. Connect the dots between insights. You can find anything in seconds. You have hundreds of filters at your disposal. AI powered search that works. Standardize your research process by creating templates that everyone can use. Empower more people to do better research. Deep integrations give you real superpowers, access to customer feedback quickly and eliminate complicated Zapier workflows. No additional charges for uploading files of any size or format. Transform audio and video recordings into timestamped transcripts. Instant visibility of who is sharing insights.
Description
Omnichannel solutions to capture more feedback, analyze metrics that matter, resolve issues faster, and increase sales across all touch points. Personalization and real-time engagement can help you build stronger customer relationships. With modern messenger, you can reduce your sales cycle, provide better support, and tailor your marketing. There is no one-size-fits all. Our solutions can be combined based on your specific needs and challenges. You can create a customized experience management program that will help you listen better and resolve problems faster. Automate repetitive tasks such as triggering customer engagement sequences and alerting managers. Give your team superpowers to do more. Automate your digital processes and transform them with real-time automation. Automate the sending of emails, messages, and other communications to increase engagement across channels and collect real-time data.
API Access
Has API
No
API Access
Has API
No
Integrations
AskNicely
Yes
Box
Yes
Drift
Yes
Dropbox
Yes
Google Docs
Yes
Google Drive
Yes
Google Meet
Yes
Jira
Yes
Jira Service Management
Yes
Jira Work Management
Yes
Integrations
AskNicely
No
Box
No
Drift
No
Dropbox
No
Google Docs
No
Google Drive
No
Google Meet
No
Jira
No
Jira Service Management
No
Jira Work Management
No
Pricing Details
$25 per month
Free Trial
Yes
Free Version
No
Pricing Details
$19 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
UserTesting
Founded
2007
Country
United States
Website
www.usertesting.com/platform/enjoyhq
Vendor Details
Company Name
Pisano
Founded
2015
Country
Turkey
Website
www.pisano.co
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
No
Text Analysis
Yes
Trend Analysis
No
Product Management
Collaboration
Yes
Feedback Collection
Yes
Idea Management
Yes
Milestone Tracking
No
Prioritization
No
Product Roadmapping
No
Release Management
No
Requirements Management
Yes
Resource Management
No
Workflow Management
Yes
Qualitative Data Analysis
Annotations
Yes
Collaboration
Yes
Data Visualization
Yes
Media Analytics
No
Mixed Methods Research
Yes
Multi-Language
Yes
Qualitative Comparative Analysis
Yes
Quantitative Content Analysis
Yes
Sentiment Analysis
Yes
Statistical Analysis
No
Text Analytics
No
User Research Analysis
Yes
UX
Animation
No
For Mobile
No
For Websites
No
Heatmaps
No
Prototyping
No
Screen Activity Recording
No
Unmoderated Testing
No
Usability Testing
No
User Journeys
Yes
User Research
Yes
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
No
Trend Analysis
Yes
