Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Everything you need for an effective research system. Centralize all your research data, improve collaboration and standardize your research process. Share your insights easily. Keep your classification system organized. It is easy to manage tags, properties, and labels. Data security and privacy compliance. Trusted by public and private companies around the globe. Analyze your data to create useful reports. Connect the dots between insights. You can find anything in seconds. You have hundreds of filters at your disposal. AI powered search that works. Standardize your research process by creating templates that everyone can use. Empower more people to do better research. Deep integrations give you real superpowers, access to customer feedback quickly and eliminate complicated Zapier workflows. No additional charges for uploading files of any size or format. Transform audio and video recordings into timestamped transcripts. Instant visibility of who is sharing insights.
Description
The Agile Research Platform is designed for quick consumer feedback, enabling product managers and researchers to easily obtain reliable insights. Trusted by Fortune 500 companies, Feedback Loop effectively integrates consumer perspectives into key market decisions. With a seamless platform, gathering consumer feedback takes mere days instead of months. Establishing a continuous feedback mechanism with your consumers is straightforward and efficient. You can choose from a range of pre-approved templates or create a custom script, and even seek expert research assistance as needed. Determine your audience using an existing library or by specifying new demographic and behavioral criteria. Your research can incorporate various formats, such as charts, text responses, videos, sentiments, and insights derived from machine learning. This innovative research methodology ensures that you receive timely directional feedback frequently. By leveraging an extensive quality audience pool comprising millions, Feedback Loop simplifies the process—just define the demographics and behaviors you seek, and the platform handles the rest efficiently, ensuring you stay attuned to consumer needs.
API Access
Has API
No
API Access
Has API
No
Integrations
AskNicely
Yes
Box
Yes
Delighted
Yes
Dropbox
Yes
Google Docs
Yes
Google Drive
Yes
Help Scout
Yes
Intercom
Yes
Jira
Yes
Jira Work Management
Yes
Integrations
AskNicely
No
Box
No
Delighted
No
Dropbox
No
Google Docs
No
Google Drive
No
Help Scout
No
Intercom
No
Jira
No
Jira Work Management
No
Pricing Details
$25 per month
Free Trial
Yes
Free Version
No
Pricing Details
$1,500 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
UserTesting
Founded
2007
Country
United States
Website
www.usertesting.com/platform/enjoyhq
Vendor Details
Company Name
Feedback Loop
Founded
2014
Country
United States
Website
feedbackloop.com
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
No
Text Analysis
Yes
Trend Analysis
No
Product Management
Collaboration
Yes
Feedback Collection
Yes
Idea Management
Yes
Milestone Tracking
No
Prioritization
No
Product Roadmapping
No
Release Management
No
Requirements Management
Yes
Resource Management
No
Workflow Management
Yes
Qualitative Data Analysis
Annotations
Yes
Collaboration
Yes
Data Visualization
Yes
Media Analytics
No
Mixed Methods Research
Yes
Multi-Language
Yes
Qualitative Comparative Analysis
Yes
Quantitative Content Analysis
Yes
Sentiment Analysis
Yes
Statistical Analysis
No
Text Analytics
No
User Research Analysis
Yes
UX
Animation
No
For Mobile
No
For Websites
No
Heatmaps
No
Prototyping
No
Screen Activity Recording
No
Unmoderated Testing
No
Usability Testing
No
User Journeys
Yes
User Research
Yes
Product Features
Product Roadmap
Collaboration
No
Content Import / Export
No
Diagramming
No
Drag & Drop
No
Feature Management
No
Milestone Tracking
No
Prioritization
Yes
Requirements Management
No
Workflow Management
No
UX
Animation
No
For Mobile
No
For Websites
No
Heatmaps
No
Prototyping
No
Screen Activity Recording
No
Unmoderated Testing
No
Usability Testing
No
User Journeys
No
User Research
No