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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Everything you need for an effective research system. Centralize all your research data, improve collaboration and standardize your research process. Share your insights easily. Keep your classification system organized. It is easy to manage tags, properties, and labels. Data security and privacy compliance. Trusted by public and private companies around the globe. Analyze your data to create useful reports. Connect the dots between insights. You can find anything in seconds. You have hundreds of filters at your disposal. AI powered search that works. Standardize your research process by creating templates that everyone can use. Empower more people to do better research. Deep integrations give you real superpowers, access to customer feedback quickly and eliminate complicated Zapier workflows. No additional charges for uploading files of any size or format. Transform audio and video recordings into timestamped transcripts. Instant visibility of who is sharing insights.

Description

The Agile Research Platform is designed for quick consumer feedback, enabling product managers and researchers to easily obtain reliable insights. Trusted by Fortune 500 companies, Feedback Loop effectively integrates consumer perspectives into key market decisions. With a seamless platform, gathering consumer feedback takes mere days instead of months. Establishing a continuous feedback mechanism with your consumers is straightforward and efficient. You can choose from a range of pre-approved templates or create a custom script, and even seek expert research assistance as needed. Determine your audience using an existing library or by specifying new demographic and behavioral criteria. Your research can incorporate various formats, such as charts, text responses, videos, sentiments, and insights derived from machine learning. This innovative research methodology ensures that you receive timely directional feedback frequently. By leveraging an extensive quality audience pool comprising millions, Feedback Loop simplifies the process—just define the demographics and behaviors you seek, and the platform handles the rest efficiently, ensuring you stay attuned to consumer needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AskNicely Yes 
Box Yes 
Delighted Yes 
Dropbox Yes 
Google Docs Yes 
Google Drive Yes 
Help Scout Yes 
Intercom Yes 
Jira Yes 
Jira Work Management Yes 
Salesforce Yes 
SatisMeter Yes 
Slack Yes 
Trello Yes 
Trustpilot Yes 
X (Twitter) Yes 
Zapier Yes 
Zendesk Yes 
Zoom Yes 

Integrations

AskNicely No 
Box No 
Delighted No 
Dropbox No 
Google Docs No 
Google Drive No 
Help Scout No 
Intercom No 
Jira No 
Jira Work Management No 
Salesforce No 
SatisMeter No 
Slack No 
Trello No 
Trustpilot No 
X (Twitter) No 
Zapier No 
Zendesk No 
Zoom No 

Pricing Details

$25 per month
Free Trial Yes 
Free Version No 

Pricing Details

$1,500 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

UserTesting

Founded

2007

Country

United States

Website

www.usertesting.com/platform/enjoyhq

Vendor Details

Company Name

Feedback Loop

Founded

2014

Country

United States

Website

feedbackloop.com

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis Yes 
Trend Analysis No 

Product Management

Collaboration Yes 
Feedback Collection Yes 
Idea Management Yes 
Milestone Tracking No 
Prioritization No 
Product Roadmapping No 
Release Management No 
Requirements Management Yes 
Resource Management No 
Workflow Management Yes 

Qualitative Data Analysis

Annotations Yes 
Collaboration Yes 
Data Visualization Yes 
Media Analytics No 
Mixed Methods Research Yes 
Multi-Language Yes 
Qualitative Comparative Analysis Yes 
Quantitative Content Analysis Yes 
Sentiment Analysis Yes 
Statistical Analysis No 
Text Analytics No 
User Research Analysis Yes 

UX

Animation No 
For Mobile No 
For Websites No 
Heatmaps No 
Prototyping No 
Screen Activity Recording No 
Unmoderated Testing No 
Usability Testing No 
User Journeys Yes 
User Research Yes 

Product Features

Product Roadmap

Collaboration No 
Content Import / Export No 
Diagramming No 
Drag & Drop No 
Feature Management No 
Milestone Tracking No 
Prioritization Yes 
Requirements Management No 
Workflow Management No 

UX

Animation No 
For Mobile No 
For Websites No 
Heatmaps No 
Prototyping No 
Screen Activity Recording No 
Unmoderated Testing No 
Usability Testing No 
User Journeys No 
User Research No 

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