Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our passion lies in automating processes, which helps us eliminate tedious manual tasks that can be time-consuming. By streamlining these routines, we enable you to allocate that saved time towards adding greater value to your organization. Managing the ideal workforce while complying with various regulations is a nuanced task; even minor mistakes can lead to significant financial losses. This understanding drives us to continuously seek enhancements in our processes. We are committed to delivering value to everyone, from senior executives to front-line employees, as we recognize that the quality of service hinges on their contributions. Our focus is firmly on quality rather than quantity, and we prioritize customer satisfaction over extensive marketing efforts. Each client receives our dedicated attention and care, as we believe that positive word-of-mouth can surpass traditional advertising. Furthermore, we seamlessly integrate with existing systems, such as Active Directory, Time and Attendance, ACD, among others, ensuring you have comprehensive access to the information you require while optimizing operational efficiency. By embracing automation and integration, we strive to create a more efficient and responsive organization.
Description
Enhance your sales, support, and marketing strategies to meet customer expectations with our AI-powered solutions. In the fast-paced landscape of today’s interconnected market, a cohesive customer management system that integrates every client interaction is essential for achieving success. Impact CRM consolidates all necessary information into a unified interface, empowering your team to deliver an outstanding customer experience. By leveraging Machine Learning, Impact CRM derives insights from each interaction, assessing customer satisfaction effectively. It also safeguards your brand reputation by identifying potential issues caused by underperforming staff and mitigating compliance risks by pinpointing areas of concern. With ImpacTech, you can gauge customer sentiment, navigate compliance challenges, and maintain the integrity of your brand. Every organization understands that superior customer satisfaction is crucial; it not only enhances profitability but also fosters client loyalty. Furthermore, the invaluable advantage of organic word-of-mouth promotion generated by satisfied customers cannot be overstated. By prioritizing these elements, businesses can thrive and build lasting relationships with their clientele.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Enigmai
Founded
2009
Country
Israel
Website
www.enigmai.com
Vendor Details
Company Name
Impact Tech
Country
Cyprus
Website
www.impactechs.com
Product Features
Workforce Management
Budgeting & Forecasting
Yes
Contractor Management
No
Employee Lifecycle Management
Yes
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
Yes
Product Features
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
No
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No