Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Engynn's intranet software offers a user-friendly experience and is remarkably simple to set up, allowing you to begin in just minutes rather than waiting months. Our focus is on providing assistance rather than adding pressure, as we aim to transform the intranet landscape with outstanding service, top-notch security, and affordable pricing. Sharing updates on your intranet is effortless with our intuitive editor, giving you the freedom to curate your content exactly how you envision it. Features like user profiles, commenting, messaging, and various social intranet capabilities enhance collaboration. Store your documents in the Intranet Doc Cloud for rapid, round-the-clock access. With continuous support available, creating your intranet is no longer a daunting task! We adhere to industry standards to guarantee the security of your intranet at all times. As your organization evolves, upgrading your intranet is a seamless process that can be completed in mere seconds. Join the ranks of countless businesses that have taken the leap into building their intranets today, and experience the difference for yourself!
Description
A comprehensive help desk software solution designed to accommodate any internal support team that handles inquiries from employees. Accessible via a link on your Intranet, this web-based software enables your company's workforce to access online assistance, track requests, and utilize self-help resources, even during off-hours. The innovative design elements ensure that you can be operational within hours of installation. Employees can submit support requests directly from your Intranet link using any standard web browser. Sitehelpdesk serves as the central support service solution within our product lineup and is available for download from our website, allowing you to establish your in-house support system with just a Microsoft server. Alternatively, we can provide cloud hosting for your convenience. For smaller IT departments, sitehelpdesk may fulfill your immediate needs, and upgrading to sitehelpdesk-IT for enhanced IT service features is a seamless process; you will only be charged the price difference when making the upgrade. This flexibility ensures that your support system can evolve alongside your organization's requirements.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$299.95 per month
Free Trial
No
Free Version
No
Pricing Details
$800.00/one-time
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Engynn Technologies
Founded
2016
Country
Canada
Website
get-engynn.com
Vendor Details
Company Name
Sitehelpdesk.com
Founded
2000
Country
United Kingdom
Website
www.sitehelpdesk.com/helpdesk/sitehelpdesk.html
Product Features
Portal
Chat
No
Collaboration
No
Content Management
Yes
Document Management
Yes
File Sharing
Yes
Search
Yes
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes