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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Engica stands as a reliable supplier of computerized maintenance management systems (CMMS) and focuses on the provision and execution of Control of Work software. Known as the Q4, Engica's suite of Control of Work software encompasses four robust modules: Q4 SAFETY, Q4 CMMS, Q4 EAMS, and Q4 RCM. This comprehensive Q4 product suite merges various aspects such as work, assets, safety, logging, and logistical management to optimize role-specific processes, boost workforce efficiency, and strengthen adherence to procedures. By utilizing these modules, organizations can significantly enhance their operational capabilities and ensure a safer working environment.

Description

ServicePower’s Mobile Workforce Solution equips field technicians with immediate access to essential tools, processes, and information, enabling them to successfully complete service tasks on the first attempt. Enhanced visibility and uniformity instill confidence in customers regarding the performance of your technicians, subsequently elevating both customer satisfaction and brand image. Additionally, ServicePower's Mobile Workforce Solution, known as ServiceMobility, is designed to lower operational expenses, enhance the customer experience, and boost the overall lifetime value of each client. Discover how ServiceMobility can transform your contemporary field service organization by requesting a personalized demonstration. As a prominent name in field-service management software, ServicePower is dedicated to delivering outstanding customer experiences while achieving notable operational efficiencies. With a trusted clientele that includes global giants like GE Appliances, LG, Electrolux, and Siemens, ServicePower stands out by offering the only SaaS platform specifically tailored to streamline and enhance the efficiency of service management operations for businesses. By leveraging this innovative solution, organizations can expect to see remarkable improvements in their service delivery and overall performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

Contact ServicePower for pricing details.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Engica Technology Systems

Founded

1981

Country

United Kingdom

Website

www.engica.com

Vendor Details

Company Name

ServicePower

Founded

1996

Country

United States

Website

www.servicepower.com/products/mobile-technician-enablement

Product Features

CMMS

Asset Tracking Yes 
Calibration Management Yes 
Inventory Control Yes 
Key & Lock Management Yes 
Mobile Access Yes 
Preventive Maintenance Yes 
Purchasing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

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