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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Effectively overseeing and controlling communication costs within an organization is crucial for achieving an optimal balance between expenses and the advantages derived from today’s intricate unified communications frameworks. Enghouse Interactive offers Proteus, an advanced call accounting solution tailored for businesses of all sizes, which delivers in-depth analysis of communication systems. This application not only focuses on cost management but also addresses network oversight and strategic planning, enabling firms to pinpoint potential savings and enhance productivity, thus maximizing their communication system investments. Specifically designed for medium to large enterprises, Proteus Enterprise is a robust and scalable call accounting tool that offers comprehensive insights into all communication activities within a company, ensuring that resources are utilized efficiently and effectively. With such capabilities, organizations can strategically align their communication strategies with their financial goals.

Description

Proteus serves as a robust content and data management platform designed to enhance websites that drive customer engagement and business growth. If your requirements are limited to a straightforward "brochure website," then we may not be the right choice for you. The ideal client for ProteusCMS is an organization that actively utilizes its website for business development, encompassing areas such as lead generation, intranets, extranets, online tools, workflow management, thought leadership, data collection, custom databases, and personalized customer experiences. With a rich history of over 15 years in web development and established technology, Proteus collaborates with you to meet the technical demands of your website’s performance. This extensive experience, paired with the Proteus Platform's suite of comprehensive digital and content management tools, empowers businesses to adapt to the constantly evolving needs of their customers. Additionally, Proteus’s SmartInnovation process effectively navigates clients through the intricate phases of product validation, design, implementation, and scaling. Our well-established methodology has successfully supported numerous Fortune 500 companies as well as dynamic startups, proving its versatility and effectiveness in diverse business environments. Ultimately, Proteus is committed to ensuring that your website not only meets but exceeds the expectations of your audience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Enghouse Networks

Founded

1984

Country

Canada

Website

enghousenetworks.com

Vendor Details

Company Name

Proteus.co

Founded

1997

Country

United States

Website

www.proteus.co/solutions/proteuscms

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log Yes 

Product Features

Content Management

Audio Content No 
Customizable Templates No 
Document Indexing No 
E-forms No 
Full Text Search No 
Image Editor No 
SEO Management No 
Text Editor No 
Version Control No 
Video Content No 
Website Management No 

Data Management

Customer Data No 
Data Analysis No 
Data Capture No 
Data Integration No 
Data Migration No 
Data Quality Control No 
Data Security No 
Information Governance No 
Master Data Management No 
Match & Merge No 

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