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Description

Effectively overseeing and controlling communication costs within an organization is crucial for achieving an optimal balance between expenses and the advantages derived from today’s intricate unified communications frameworks. Enghouse Interactive offers Proteus, an advanced call accounting solution tailored for businesses of all sizes, which delivers in-depth analysis of communication systems. This application not only focuses on cost management but also addresses network oversight and strategic planning, enabling firms to pinpoint potential savings and enhance productivity, thus maximizing their communication system investments. Specifically designed for medium to large enterprises, Proteus Enterprise is a robust and scalable call accounting tool that offers comprehensive insights into all communication activities within a company, ensuring that resources are utilized efficiently and effectively. With such capabilities, organizations can strategically align their communication strategies with their financial goals.

Description

Proteus®, GDPReady™, is an itteration from Proteus® NextGen Data Privacy™ that uses the same code set. If you are only interested GDPR, we can deliver Proteus®, NextGen configured to only show the functionality needed for GDPR. Comprehensive view of Personal Identifiable Information (PII), including a score and graphical illustration. - Roadmap to compliance with recommendations for immediate actions. - Insights to help you build a data protection framework and inform future technology choices. - Helps you meet the regulations at a reduced cost.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ServiceNow No 

Integrations

ServiceNow Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Enghouse Networks

Founded

1984

Country

Canada

Website

enghousenetworks.com

Vendor Details

Company Name

Proteus-Cyber

Founded

2004

Country

United Kingdom

Website

proteuscyber.com/site/gdpr-ready

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log Yes 

Product Features

GDPR Compliance

Access Control Yes 
Consent Management Yes 
Data Mapping Yes 
Incident Management Yes 
PIA / DPIA Yes 
Policy Management Yes 
Risk Management Yes 
Sensitive Data Identification Yes 

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