Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Effectively overseeing and controlling communication costs within an organization is crucial for achieving an optimal balance between expenses and the advantages derived from today’s intricate unified communications frameworks. Enghouse Interactive offers Proteus, an advanced call accounting solution tailored for businesses of all sizes, which delivers in-depth analysis of communication systems. This application not only focuses on cost management but also addresses network oversight and strategic planning, enabling firms to pinpoint potential savings and enhance productivity, thus maximizing their communication system investments. Specifically designed for medium to large enterprises, Proteus Enterprise is a robust and scalable call accounting tool that offers comprehensive insights into all communication activities within a company, ensuring that resources are utilized efficiently and effectively. With such capabilities, organizations can strategically align their communication strategies with their financial goals.
Description
NET Services employs ASP technology to facilitate service bureau operations that support chargeback and resale call accounting. The acronym ASP stands for Application Service Provider, effectively modernizing the traditional service bureau model for the 21st century. This is achieved through rapid information delivery that requires nothing more than a standard web browser for access. In a time when computers are widely available and affordable, one might wonder why anyone would opt for a service bureau or ASP service today. The rationale lies in the ability to reduce costs while allowing organizations to concentrate on their core applications, all while addressing peripheral needs efficiently. Although hardware and some software may be inexpensive, the overall system still incurs costs, as every setup necessitates the expertise of skilled professionals for effective management. With NET Services, we offer access to these experts, with their costs shared among multiple clients, resulting in a more economical solution that ensures you have secure access to the information you require whenever you need it. This approach not only enhances efficiency but also allows organizations to innovate without the burden of maintaining extensive IT infrastructure.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$600 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Enghouse Networks
Founded
1984
Country
Canada
Website
enghousenetworks.com
Vendor Details
Company Name
Matsch Systems
Founded
1978
Country
United States
Website
www.matsch.com/saas-solutions/net-service-products/
Product Features
Call Accounting
By-Extension Reporting
Yes
Call Duration
Yes
Call Monitoring
Yes
Call Volume
Yes
Caller Identification
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
Yes
Who Answered Log
Yes
Product Features
Call Accounting
By-Extension Reporting
Yes
Call Duration
Yes
Call Monitoring
No
Call Volume
Yes
Caller Identification
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
No
Who Answered Log
Yes