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features
design
support

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Write a Review

Description

The growing need for omnichannel content is driving the quest for efficiency and the ability to be selective about priorities. Engatta serves as a dynamic content management system that facilitates the flow of content across various organizational barriers. Omnichannel content presents unique challenges that require organizations to implement finer granularity and enhanced flexibility for adaptive and contextual content creation. Additionally, the use of micro-content is essential for crafting comprehensive experiences within an omnichannel framework. Content professionals rely on actionable insights to foster meaningful interactions and relevance. By leveraging integrated insights and customer data, the content can evolve to become more intelligent and tailored to the customer journey. Embracing adaptability necessitates an agile approach to work processes, integrating agile principles into everyday practices. Consequently, it is imperative that insights and advancements continuously influence and enhance content strategies. This ongoing evolution ensures that organizations remain competitive in a rapidly changing digital landscape.

Description

Organizations are reviewing their communication strategies in light of digital transformation and a renewed focus upon customer experience. There is no time for manual data assembly, overcrowded templates libraries, or clogged print streams. Information must be delivered to your customers exactly when they need it, in whatever format they prefer. Hyland's flagship product for customer communication management, Content Composer allows you to create automated, rule-based correspondence and maintain the personalization, interactivity, and personalization that are essential for a great customer experience. Customers expect more from insurance companies as technology evolves rapidly. Insurers expect to be able to communicate with their customers via the channels they prefer.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BlueIrisIQ No 
Saris No 

Integrations

BlueIrisIQ Yes 
Saris Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Engatta

Country

Netherlands

Website

www.engatta.io

Vendor Details

Company Name

Hyland

Founded

1991

Country

United States

Website

www.hyland.com/en/solutions/products/content-composer

Product Features

Content Management

Audio Content No 
Customizable Templates No 
Document Indexing No 
E-forms No 
Full Text Search No 
Image Editor No 
SEO Management No 
Text Editor No 
Version Control No 
Video Content No 
Website Management No 

Digital Experience Platforms (DXP)

Alerts / Notifications No 
Auto-Tagging No 
Blogs No 
Calendar No 
Content Modeling No 
Digital Asset Management No 
File Sharing No 
Form Builder No 
Forums / Message Boards No 
Headless CMS No 
Knowledge Base No 
Performance Monitoring No 
Personalization / Segmentation No 
Reporting / Analytics No 
Surveys / Polls No 
Templates No 
User Management / Permissions No 
Version Control No 
Wiki No 
Workflow Management No 

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Document Generation

Batch Processing No 
Collaboration No 
Digital Signature No 
Interaction Tracking No 
Multiple Output Formats No 
Templates No 

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