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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

You'll always use a tool if you have only one hammer. EngagementHQ gives you a complete toolbox. You can mix and match the right online tools to meet your community engagement goals with our complete suite of listening and information, analysis, reporting, reporting, and relationship management features. Your community can discuss and debate relevant issues in a safe and interactive environment. These virtual post-it notes are a way for your communities to share their inspirations. With a simple "pin drop", you can gather feedback and photos on a map. Your community can better understand, empathize and relate to your project and others. Your community can upload comments in a simple, well-organized, and moderated area. You can ask questions in a controlled space that allows you to respond publicly or privately.

Description

SMART stands out as the sole platform for stakeholder engagement that enables users to monitor engagement both at an organizational level and for individual stakeholders. Over the years, SMART has transformed into a comprehensive solution for stakeholder management and engagement. Its design ensures security and scalability, accommodating everyone from independent users to thousands of participants. Key features of SMART include stakeholder mapping, multi-channel communication, CRM capabilities, event management, and stakeholder classification. Since your stakeholders interact with one another, SMART facilitates connections among various groups, organizations, and individuals. The platform includes an automatic stakeholder update feature that empowers stakeholders to manage their interactions with you efficiently. By integrating social media, email, SMS, and CRM, SMART helps create a well-rounded understanding of your stakeholders. Additionally, users can easily build web forms to discover and analyze new stakeholders without needing any HTML skills. Collaborating with AWS, SMART harnesses cloud technology to deliver a scalable, resilient, and dependable service, ensuring that users always have access to the tools they need for effective engagement. This comprehensive approach makes SMART an essential asset for organizations focused on fostering robust stakeholder relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Campaign Monitor Yes 
Google Analytics Yes 
Mailchimp Yes 

Integrations

Amazon Web Services (AWS) Yes 
Campaign Monitor No 
Google Analytics No 
Mailchimp No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Granicus

Founded

1999

Country

United States

Website

granicus.com/solution/govdelivery/engagementhq/

Vendor Details

Company Name

Syrenis

Founded

2000

Country

United Kingdom

Website

smart.syrenis.com

Product Features

Community

Content Management No 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management No 
Group Management Yes 
Ideation / Crowdsourcing Yes 
Member Directory Yes 
Membership Management Yes 
Social Media Management No 
Website Management No 
White Label No 

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Stakeholder Relationship Management

Community Investment Tracking No 
Stakeholder Assessment No 
Stakeholder Commitments Management No 
Stakeholder Complaint Management No 
Stakeholder Consultation Tracking No 
Stakeholder Engagement No 
Stakeholder Grievance Management No 
Stakeholder Information Management No 
Stakeholder Issues Management No 
Stakeholder Mapping No 

Product Features

Stakeholder Relationship Management

Community Investment Tracking No 
Stakeholder Assessment No 
Stakeholder Commitments Management No 
Stakeholder Complaint Management No 
Stakeholder Consultation Tracking No 
Stakeholder Engagement No 
Stakeholder Grievance Management No 
Stakeholder Information Management No 
Stakeholder Issues Management No 
Stakeholder Mapping No 

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