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Description
Engagement Hub, a proprietary SaaS platform owned and hosted in Australia, allows for round-the-clock communication and collaboration with stakeholders and community members from any location, leading to consultations that are not only more impactful but also more efficient and meaningful. This platform consolidates all engagement efforts into a single, integrated, and secure online environment designed for collaboration, management, communication, and reporting. It features a suite of over 27 diverse tools that facilitate effective participation, dialogue, and teamwork. Additionally, Engagement Hub includes a comprehensive stakeholder relationship management system that offers detailed stakeholder profiles, segmentation options, offline feedback mechanisms, newsletters, and thorough audit trails. Users benefit from straightforward reporting capabilities and rich insights, along with quick overviews of status and tagging for issues and trends, ensuring that all aspects of stakeholder engagement are meticulously tracked and analyzed. This innovative approach not only enhances the quality of consultations but also fosters a deeper connection with the community.
Description
Maptionnaire is a hassle-free citizen engagement platform. It enables cities, consultancies, and research organizations to easily collect local insights and make GIS-backed decisions.
At Maptionnaire’s core are map-based tools for designing questionnaires, collecting information, and analyzing data. Maptionnaire also helps planners and local governments to collaborate, report, and communicate about community engagement and participatory budgeting projects with citizens and stakeholders, as well as internally within the organization.
Maptionnaire is a subscription-based service that comes in three plans, each containing a set of modules serving the different needs of effective community engagement.
Maptionnaire software is browser-based and works with any device. The service always includes technical support and training.
Maptionnaire’s story began when a group of urban planners discovered an emerging problem: there was an increasing need for urban planners to engage the public and to get real input from residents. Mapita Oy was founded in 2011 in Helsinki to provide a platform for anyone to create their own map-based surveys and improve community engagement.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
My Business App
Founded
2014
Country
Australia
Website
engagementhub.com.au
Vendor Details
Company Name
Mapita Oy
Founded
2011
Country
Finland
Website
maptionnaire.com
Product Features
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
Yes
Content Syndication
Yes
Feedback Collection
Yes
Gamification
No
Live Chat
No
Video Content
Yes
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No